In a nutshell, a title salesperson can refer to any individual whose job is to sell products and/or services to customers. Salespeople play a crucial role in every business as they are responsible for driving sales and, respectively, generating profit for a company.
According to a salesperson job description, the main mission of these specialists is to communicate with customers and prospects and persuade them to make a purchase. Respectively, the secondary duties for this job can include everything that can help a salesperson close sales. Namely, this can include reaching out to prospects, negotiating the terms or prices, helping customers to find products and services that suit their needs most, explaining the features and benefits of products, etc.
The success of salespeople is normally measured by the number of deals he or she closes during a certain period of time. The candidates for this position are not necessarily required to have any special education rather than a high school diploma, though a degree in sales, commerce, or marketing is definitely an advantage. However, to succeed in this role, an individual must possess a number of personal qualities and skills, including:
- Customer-centered mindset.
- Communication and interpersonal skills.
- An ability to determine clients’ needs and respond to them with a relevant solution;
- Excellent customer service.
- Deep understanding of a company’s range of goods, their features, and benefits;
- Persuasion skills.
- Basic math skills.
- Stress resistance and high motivation.
Here are the key duties normally described in a salesperson job description:
- Greeting clients
- Helping customers locate the needed goods in a store
- Checking the availability of items upon a customer request and requesting stock for a client
- Monitoring and managing inventory
- Sharing the information about available products and their features with customers
- Facilitating purchases
- Passing on any concerns or complaints to management