Sitel is a leader and one of the pioneers in the field of customer experience management outsourcing. The company was founded in 1985. Throughout over 30 years, Sitel was empowering businesses with professional customer experience solutions that help make each stage of the customer journey stress-free and convenient. Sitel is a company that serves clients globally. Today, 150 Sitel call centers are distributed across 25 countries. The company employs 75,000 well-trained agents that speak 50+ languages and deliver over 4.5 million experiences every day. Sitel serves the needs of businesses of different scales, from startups to Fortune 500 companies. The industries covered by Sitel include travel & hospitality, retail, utilities, technology, healthcare, manufacturing, banking & financial services, insurance, communications, media & entertainment, and government.