Founded

2002

Employees

50-249

Rating
4.5

About AnswerConnect

AnswerConnect is a US provider of live answering services based in Portland, Oregon. The company has a pretty long history, founded in 2002, it has been delivering services to businesses across multiple industries for almost 20 years already.

The company offers a range of services, such as live support in a chat and live call answering. They serve a wide range of industries, including healthcare, legal, e-commerce, finance/insurance, IT services support, marketing/media, real estate, and service providers.

One unique feature that sets Answer Connect apart from the competition is its eco-friendliness. The company is planting one tree for every customer, every month. This way they don’t just help companies handle their calls, schedule appointments, and take care of other tasks, but also help to make our planet a better place to live in.

AnswerConnect Services

  • Business Answering Services

First of all, AnswerConnect offers a range of live answering services created for businesses of all scales. This includes such services as a virtual receptionist, bilingual services, after-hours answering, call forwarding, order management, urgent call handling, inbound sales, and much more.

  • Call Center Solution

Also, the company offers a range of call center services aimed at helping businesses take their customer interactions to the next level. AnswerConnect call center solutions include such options as small business call center, call center customer care, inbound call center services, dedicated agents, and lead capture tools.

  • Additional Services

Apart from business answering services and call center solutions, there are some additional services that you can get at AnswerConnect. These include franchise answering service, appointment taking, order management, web chat services, and online client access customer services.

AnswerConnect Pricing

One thing we liked about this company is that they are being extremely transparent and straightforward when it comes to all fees and charges. In the upper right corner of the company’s website, there is a Plans & Pricing button that will take you directly to the page with a description of each plan. Anyone can visit this page to find out how much the company’s services cost. However, to access the AnswerConnect pricing page, you will be asked to share some personal information, namely, you will have to provide your name, phone number, and email address.

There are three different AnswerConnect pricing plans clients can choose from:

  • $149/month - this is the smallest plan, which only includes 100 minutes per month. All additional minutes are charged separately charged at the rate of $1.49/min.
  • $269/month - the medium-sized plan offers users 200 minutes per month with the same $1.49 price for every additional minute.
  • $289/month - the last and the largest plan will give you 290 minutes a month and a lower price per extra minutes - $1.39.

For all plans, there is a fixed set up fee of $49.99. Also, during every billing cycle, AnswerConnect does not charge you for the first 30 interactions that are under 30 seconds.

AnswerConnect Review

It seems like AnswerConnect has earned a pretty solid reputation over the years of its existence. If you look up AnswerConnect review on the web, you can come across lots of customer testimonials, as well as multiple reviews posted on independent platforms.

Where to find an unbiased AnswerConnect review? There are a few customer reviews posted on the company’s website itself. They all are 100% positive. But, it is unclear whether you can really call them unbiased.

To find a more objective overview of this company, we recommend checking out the reviews posted on such trusted platforms as Clutch and Trustpilot. On both sites, there are dozens of comments. All in all, the company has many satisfied customers. As we can judge by testimonials, many clients remain satisfied with the services they received. However, despite a large number of positive reviews and high ratings, there is still a share of negative comments.

Why Choose Belkins

Having provided 8,331,490 qualified leads to over 430 clients, we are eager to boost your sales results. Belkins belongs to the world’s top 10 companies on Clutch, facilitating business growth. Not only do we provide high-quality target leads, but we also maximize your conversions by testing and improving your email deliverability. Moreover, we ensure powerful LinkedIn Marketing turning you into a thought leader. Our comprehensive approach enhances every aspect of your sales, so make the most of your efforts. 

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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