One of the most impressive things about TeleContact is its long history. The company was founded in 1994 and started with only 4 part-time employees. The success came rather quickly. Soon, the company became one of the leaders in the industry of telemarketing in the US.
Today, after over 20 years of existence, TeleContact has 180 call center seats, and successfully serves hundreds of customers. And, according to Inc. Magazine, the company was listed among the US top 5,000 fastest-growing privately held companies several years in a row.
Initially, the company had a different name - TeleMarketing Resource Services. Later, in 2000, it was renamed into TeleContact Resource Services. After 8 more years, in 2008, the company incorporated as eContactLive, Inc.
- Outbound Telemarketing
One of the core services offered at TeleContact is outbound telemarketing. The company takes an innovative and creative approach to help businesses develop and implement effective marketing campaigns that generate higher revenue.
- Lead Generation
Generating new leads consistently is the key to success. TeleContact offers B2B businesses to fill their pipelines with lots of accurate, pre-qualified leads that have the potential to convert. This way, your sales force can focus on closing deals, not seeking new opportunities.
- Appointment Setting
On the line with lead generation, appointment setting is another casual task your sales team is taking care of. The problem is when your sales force concentrates on setting appointments, they are not closing deals. TeleContact provides a smart solution to this issue. Businesses can entrust the team of TeleContact to take care of appointment setting and get quick revenue growth.
- Inbound Contact Solutions
Apart from handling outbound calls, TeleContact can also help you handle customer support calls with ease. The experts from TeleContact can rid your team of the necessity to waste their time on customer support and, at the same time, ensure that your clients receive professional support at all times.
Not much is being said about the TeleContact pricing on the company’s website. TeleContact promises to provide its customers with the needed solutions and services at an affordable price. However, the company does not disclose its pricing policy.
According to one of the answers in the FAQ section, the TeleContact pricing is always structured differently based on every customer’s needs, requirements, and goals. TeleContact claims that every client will receive a unique offer and custom pricing model to meet their needs.
To get a complete idea of the company’s reputation and professionalism, it is wise to check out some customer testimonials or find an unbiased third-party TeleContact review. You can start by reading the customer testimonials posted on the company’s website. There are a few feedbacks you can find and all of them are 100% positive.
Unfortunately, you can never trust the testimonials posted on a corporate website alone. Thus, it is always a good idea to check out at least one TeleContact review outside of the website. If you search for it on the web, you will find quite a few testimonials and reviews about TeleContact, there are quite a few positive ones, but among those positive reviews, it is still possible to come across some negative ones and some neutral ones.
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