Timely
4.4
Founded:
2012
Employees:
51-200
Headquarters:
Dunedin, Otago

Timely Review

Being around for a while, Timely has become one of the most powerful tools for ensuring business success.

When you are providing services, your audience expects you to create seamless booking experiences for them. Timely software was designed just for that! It helps you establish a solid brand, deliver better experiences to your clients, focus on revenue growth, and save plenty of time.

But what is in it for your business?

In this article, experts from Belkins, one of the most trusted providers of B2B lead generation services, will provide you with an all-rounded Timely review to help you see if it’s good for you. Let’s dive in!

About Timely

Timely is not like other sales tools that you can find out there. It is a powerful software that was designed to help you gain control over your business.

Timely booking software is meant to make your customers’ journeys seamless and enjoyable. It enables your clients to make online bookings with ease and receive an automated, timely reminder via SMS or email.

Apart from letting you create and manage bookings with ease, Timely also helps you track time seamlessly, manage your customers, sales, payments, inventory, marketing, and analytics, ensuring time efficiency and excellent organization of all your business operations, and boosting customer retention.

Who is it meant for? In a nutshell, the app Timely can be used by brands of all sizes and across various industries. Yet, the provided Timely services are mainly tailored to the needs of brands within the beauty, hair, wellness, barber, spa, tattoo, and massage industries.

Timely Pricing

Basically, there are three different Timely pricing plans:

  • Build - starting from $20/month
  • Elevate - starting from $30/month
  • Innovate - starting from $35/month

Each package includes different tools and features and, thus, suits different business needs. But the final Timely cost varies depending on the number of users. The rates indicated above apply if you want to get Timely for yourself only. But, if you want to provide access to the app for another 2, 3, 4, 5, 6, 7, 8-20, or 20+ staff members, the price will increase.

No Timely lifetime deal or annual payment is provided.

Timely Features

  1. Appointments - fill your calendar with more appointments automatically instead of making your staff spendhours doing this manually.
  2. Client Management - use advanced tools to organize and manage your B2B sales leads database and every customers’ data with ease.
  3. Sales and Payments - create better checkout experiences.
  4. Marketing - build brand awareness and customer loyalty with powerful marketing automation tools.
  5. Inventory - leverage sophisticated retail and stock management tools.
  6. Employees - use timely's web dashboards, fully accurate timesheets, rosters, and other tools to keep your team organized.
  7. Reporting and Analytics - make better decisions with real-time project dashboards.
  8. Business Admin - take control of your business operations, team, and data.

Timely Company Details

The Timely company was founded on December 13, 2011. Before creating Timely, its founders developed BookIt - another piece of booking software tailored to the needs of businesses within the tourism industry.

Today, the company is headquartered in Dunedin, New Zealand, with two additional offices in New Zealand, as well as one in Victoria, Australia, and one in London, England.

Here are some other details you need to know about Timely company.

Company Address

Dunedin, New Zealand

Level 1, 286 Princes St

Dunedin 9016

New Zealand

Timely Support

The Timely support team can be reached via several methods. First of all, there is a special contact form that can be sent from the Contact Us page on the company’s website. Also, there is a direct email address that you can also use to contact Timely service support. And then, there are also three phone numbers for customers from Australia, New Zealand, and the UK, whose plans feature premium phone support.

The range of offered customer support methods is pretty solid. However, one drawback is that site owners don’t specify the working hours of their support representatives. 

Timely Pros and Cons

If you are thinking about whether you should get Timely booking software or not, let us help you make up your mind. Below are the main pros and cons to keep in mind.

Pros: Cons:
  • Run your business from anywhere using mobile or web and desktop apps.
  • Automatic time tracking feature to ensure that every client gets a timely reminder about their appointments.
  • Wide range of handy Timely integrations and add-ons.
  • Hundreds of positive Timely reviews that prove trustworthiness.
  • The possibility to use Timely API to integrate it into other applications.
  • Customer support isn’t around-the-clock, so you might not always be able to feature idea, report urgent bugs, or ask for immediate assistance.
  • Prices get a bit high for large teams.
  • While automatic time tracking is available in all paid plans, cheaper packages include a smaller number of reminders per month.
  • Phone support is only available to premium users.
  • Application isn’t meant for all industries.

Affiliate Program From Timely

You can use Timely to your benefit. And you can also refer it to others and earn a commission. This is possible thanks to the Timely affiliate program.

According to the terms, there are two types of partnership to choose from:

  1. Referrer - enter for free and earn a 20% commission from all Timely sales made after your referral for 12 months.
  2. Reseller - enter for $299 and earn a 20% commission from all purchases for a lifetime.

The second type of partnership also involves additional support mechanisms and bonuses for affiliates, such as marketing assistance, listing in Timely’s Partner Gallery, and more.

Timely Review: Conclusions

At the end of our Timely review, we have to say that it is truly a good tool for booking and time tracking. It helps ensure that your team members don’t spend many hours trying to manage all appointments and reach out to existing and potential customers in a timely manner. This app can do this all for you!

It is possible to find a solid Timely alternative. But, before you do this, be sure to at least give it a shot. With all its perks, this app can really help you create a trusted brand that customers love.

FAQ

  • What is Timely platform?

Timely is a powerful business management and booking software. The app features appointment setting, time tracking of your appointments, automated reminders for clients with guaranteed timely delivery, and many other tools for managing payments, marketing, clients, etc.

  • How do I use the Timely app?

The app features an intuitive dashboard that will help you use all the provided tools and services with ease. For more info on how to use specific features (e.g., time tracking, publish messaging, etc.) see detailed guides on the company’s site. 

  • How do I cancel Timely?

Everyone who has purchased a paid Timely plan can easily cancel their subscription whenever they want. This can be done from the Account tab in your dashboard. You might also write a sentence or two concerning why you are leaving Timely. But this is optional.

It is important that you cancel in a timely manner if you don’t want to pay for another month of subscription.

  • How many countries does Timely operate in?

The company has offices in the UK, Australia, and New Zealand. The app can also be used by international businesses. However, it is worth noting that phone support is only available in these countries. For everyone else, there is still a possibility to drop a sentence or few to the company’s email.

  • Is Timely app free?

There is a free trial for all new customers. However, if you decide to continue using Timely after your trial runs out, you will have to pick one of the offered paid plans.

  • How do I download Timely?

To start using sophisticated booking, time tracking, and other features offered by Timely, new customers need to sign up for a free trial first. After you do this, you will be able to download the app for iOS, Android, or desktop, depending on your needs.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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