Founded

2014

Employees

10-49

Rating
4.2

About Vicky Virtual

Vicky Virtual is a company founded in 2014 and based in Chicago. Although the company is rather young, according to numerous Vicky Virtual reviews available on the web, it has already gained a solid reputation. For over 5 years now, the company has been performing the role of a reliable virtual receptionist for businesses of all shapes and kinds.

VickyVirtual offers its customers a wide range of services, all aimed at helping businesses cope with their day-to-day tasks faster and easier than ever. Some of the available services include call answering, outbound calls, call screening/forwarding, and much more.

Vicky Virtual Services

  • Call Answering

Vicky Virtual can handle all your incoming calls while you are busy or out of the office. The team of professional callers will use your customized greeting to keep up your brand image, they can book appointments, take messages, answer customer questions, provide the needed information, and transfer calls to the right people in your team.

  • Outbound Calls

Apart from taking incoming calls, the team of Vicky Virtual can take care of your outbound calls as well. The callers from the company can make appointment reminders, follow-ups, dinner reservations, and other types of outbound calls to help you save the time of your team without giving up on your customers and prospects.

  • Call Screening/Forwarding

One more service available at Vicky Virtual is call screening. The company’s experts can define who is calling even before answering to provide you with the needed information to decide whether a particular call should be forwarded to someone in your team or redirected to the voicemail. Alternatively, the team of Vicky Virtual can also take messages for you.

  • Appointment Scheduling

The experts from Vicky Virtual can help your team get lots of high-quality appointments. They can integrate with your corporate calendar (for example, Office365, Google Calendar, or iCalendar) to stay aware of your availability and schedule appointments for you.

  • Call Overflow

When calls keep rolling and you feel like you might need a bit of extra help to handle it, that’s when Vicky Virtual can come to your rescue. The company can help you cope with the overflow of calls to ensure that you don’t miss a single one even during the busiest time.

  • Call Notes Delivery by Email and/or Text

Every time Vicky Virtual takes in your call, the company’s specialists take notes on all the important information provided by the caller. This service ensures that you will get all important notes from your callers and stay up to date on everything that is going on.

  • Voicemail Box

Lastly, Vicky Virtual can provide your business with a convenient voicemail box where your callers can leave their messages after hours. Also, the company offers an additional call-back service for your voicemail messages.

Vicky Virtual Pricing

Unlike the competitors, this company clearly states its prices and fees right away. On the website, there is a separate page dedicated to Vicky Virtual pricing that explains price formation and gives you a clear idea of the options you have.

In total, Vicky Virtual offers its customers to choose one of the six available plans. Here are the key takeaways you need to know about Vicky Virtual pricing plans:

  • Starter - $119/month with 60 minutes, online scheduling, and voicemail box included + $2.50 for every excessive minute
  • Basic - $269/month with 180 minutes, online scheduling, and voicemail box included + $2 for every excessive minute
  • Entrepreneur - $429/month with 300 minutes, online scheduling, and voicemail box included + $1.75 for every excessive minute
  • Premium - $759/month with 700 minutes, online scheduling, and voicemail box included + $1.50 for every excessive minute
  • Executive - $1,099/month with 1,000 minutes, online scheduling, and voicemail box included + $1 for every excessive minute
  • Custom - this plan is designed for customers who need from 1,000 to 10,000 minutes, the pricing and all terms are discussed and tailored specifically to the needs of a particular client

A few more things you need to know is that Vicky Virtual offers a free 7-day trial, a “cancel any time” type of subscription, and there is a one-time fee all customers have to pay for a setup - $50.

Vicky Virtual Review

Often, when looking for appointment setting services, users inevitably stumble into the same issue - most of these companies really lack customer testimonials and objective reviews. But, that’s not the case with Vicky Virtual. Apart from the testimonials posted on the company’s website itself, it is possible to find more information outside the site.

Luckily, if you type a request “Vicky Virtual review” into a search bar, you will get plenty of results, which is a good thing in terms of getting to know the company better. The company has accounts on a number of trusted reviewing platforms. For example, the Vicky Virtual review on Clutch holds a total of 14 customer testimonials and awards the company with an overall rating of 4.2 stars out of five. Based on this rating, you can clearly see that not all customers rate Vicky Virtual high. There is a big number of positive comments, but there are also quite a few negative ones out there.

Why Choose Belkins

Having provided 8,331,490 qualified leads to over 430 clients, we are eager to boost your sales results. Belkins belongs to the world’s top 10 companies on Clutch, facilitating business growth. Not only do we provide high-quality target leads, but we also maximize your conversions by testing and improving your email deliverability. Moreover, we ensure powerful LinkedIn Marketing turning you into a thought leader. Our comprehensive approach enhances every aspect of your sales, so make the most of your efforts. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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