VickyVirtual offers its customers a wide range of services, all aimed at helping businesses cope with their day-to-day tasks faster and easier than ever. Some of the available services include call answering, outbound calls, call screening/forwarding, and much more.
Vicky Virtual Services
- Call Answering
Vicky Virtual can handle all your incoming calls while you are busy or out of the office. The team of professional callers will use your customized greeting to keep up your brand image, they can book appointments, take messages, answer customer questions, provide the needed information, and transfer calls to the right people in your team.
- Outbound Calls
Apart from taking incoming calls, the team of Vicky Virtual can take care of your outbound calls as well. The callers from the company can make appointment reminders, follow-ups, dinner reservations, and other types of outbound calls to help you save the time of your team without giving up on your customers and prospects.
- Call Screening/Forwarding
One more service available at Vicky Virtual is call screening. The company’s experts can define who is calling even before answering to provide you with the needed information to decide whether a particular call should be forwarded to someone in your team or redirected to the voicemail. Alternatively, the team of Vicky Virtual can also take messages for you.
- Appointment Scheduling
The experts from Vicky Virtual can help your team get lots of high-quality appointments. They can integrate with your corporate calendar (for example, Office365, Google Calendar, or iCalendar) to stay aware of your availability and schedule appointments for you.
- Call Overflow
When calls keep rolling and you feel like you might need a bit of extra help to handle it, that’s when Vicky Virtual can come to your rescue. The company can help you cope with the overflow of calls to ensure that you don’t miss a single one even during the busiest time.
- Call Notes Delivery by Email and/or Text
Every time Vicky Virtual takes in your call, the company’s specialists take notes on all the important information provided by the caller. This service ensures that you will get all important notes from your callers and stay up to date on everything that is going on.
- Voicemail Box
Lastly, Vicky Virtual can provide your business with a convenient voicemail box where your callers can leave their messages after hours. Also, the company offers an additional call-back service for your voicemail messages.
Vicky Virtual Pricing
Unlike the competitors, this company clearly states its prices and fees right away. On the website, there is a separate page dedicated to Vicky Virtual pricing that explains price formation and gives you a clear idea of the options you have.
In total, Vicky Virtual offers its customers to choose one of the six available plans. Here are the key takeaways you need to know about Vicky Virtual pricing plans:
- Starter - $119/month with 60 minutes, online scheduling, and voicemail box included + $2.50 for every excessive minute
- Basic - $269/month with 180 minutes, online scheduling, and voicemail box included + $2 for every excessive minute
- Entrepreneur - $429/month with 300 minutes, online scheduling, and voicemail box included + $1.75 for every excessive minute
- Premium - $759/month with 700 minutes, online scheduling, and voicemail box included + $1.50 for every excessive minute
- Executive - $1,099/month with 1,000 minutes, online scheduling, and voicemail box included + $1 for every excessive minute
- Custom - this plan is designed for customers who need from 1,000 to 10,000 minutes, the pricing and all terms are discussed and tailored specifically to the needs of a particular client
A few more things you need to know is that Vicky Virtual offers a free 7-day trial, a “cancel any time” type of subscription, and there is a one-time fee all customers have to pay for a setup - $50.
Vicky Virtual Review
Often, when looking for appointment setting services, users inevitably stumble into the same issue - most of these companies really lack customer testimonials and objective reviews. But, that’s not the case with Vicky Virtual. Apart from the testimonials posted on the company’s website itself, it is possible to find more information outside the site.
Luckily, if you type a request “Vicky Virtual review” into a search bar, you will get plenty of results, which is a good thing in terms of getting to know the company better. The company has accounts on a number of trusted reviewing platforms. For example, the Vicky Virtual review on Clutch holds a total of 14 customer testimonials and awards the company with an overall rating of 4.2 stars out of five. Based on this rating, you can clearly see that not all customers rate Vicky Virtual high. There is a big number of positive comments, but there are also quite a few negative ones out there.
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