Aidey offers professional support for SaaS organizations. The company will connect you with skilled personnel and build a dedicated team with vast experience in your industry to help you ensure business scalability.
Aidey also helps start-ups grow and succeed. The company offers an all-around solution for start-ups, which includes such services as recruitment, system design & configuration, training, management, and QA - all with a free setup.
- Back Office & IT
The company offers a wide range of efficient back-office and IT solutions to help its customers scale and ensure smooth operations with no overheads. The available solutions include data entry, data migration, content management & moderation, as well as other general back-office outsourcing services.
- Outbound Services
Aidey can empower your business with valuable insights and higher levels of customer engagement through effective outbound services. Namely, the company can provide you with customer satisfaction surveying and outbound telephone services.
Aidey is a trusted provider of e-commerce support, who can help you deliver multilingual, omnichannel support, ensure customer satisfaction, drive sales, and even avoid suspension from marketplaces.
Finally, the team of Aidey enables you to outsource the hospitality matters to well-trained agents. The company offers businesses multichannel virtual reception services with 24/7 coverage and such features as pre-booking inquiries, multi-calendar management, review monitoring, guest concierge services, and more. According to the company itself, this solution is perfect for Booking and Airbnb hosts.
Surfing through the company’s website, you will find a separate page dedicated to Aidey pricing. Although there is not much information on this page, at least, it gives visitors some idea of what to expect from the company’s rates.
On the Aidey pricing page, you can find a comparison table that explains the difference between hiring a team of 4 agents from Aidey and maintaining an in-house team. According to this chart, the rates for a team of 4 agents start from $1,499 with office space & utilities, as well as the set-up cost all included in the total price. And, there is a 21-day free trial.
The company also indicates that the total cost of its services isn’t fixed. The prices change depending on the complexity and volume you need. To learn more, you will need to click on the Get Started button and fill out a short contact form. After this, one of the company’s reps will contact you and answer all your questions.
You won’t find a testimonials page on the company’s website. But, wherever you go on the site, there is always at least one Aidey review shown at the bottom of the page. But, we always recommend checking out unbiased resources for honest testimonials.
Looking for an unbiased Aidey review on the web, you can come across a few reviewing platforms, including Clutch and DesignRush. On Clutch, the company has a rating of 4.9 stars and 9 reviews and on DesignRush, the review is 5.0 stars, though with only 3 reviews.
Looking at these ratings it is easy to start believing that the company’s reputation is flawless. But, it’s not quite like that. Yes, there are many positive reviews. But, it’s also possible to find quite a few negative testimonials if you look for them well.