Daythree Business Services

Daythree Business Services

Top BPO Services
Founded

2008

Employees

1,000-9,999

Rating
4.0

About Daythree Business Services

Daythree Business Services is a reputable, award-winning company that provides services in IT, business and knowledge process, global clientele, and human capital sectors. Some of the main services offered include customer relationship management, social media services, customer retention management, revenue generation, and much more. The company was founded in 2008. For over 10 years now, Daythree was committed to helping businesses grow and succeed by providing them with the right technology, services, and solutions. The headquarters of Daythree Business Services is located in Petaling Jaya, Malaysia. Apart from this, the company has several additional offices and delivery centers in other locations across Malaysia and one international office based in Singapore.

Daythree Business Services Services

  • Customer Experience Management

One of the core services delivered by Daythree Business Services is customer experience management. This type of service is designed to help businesses establish, develop, and manage their relationships with customers and ensure they are lasting.

  • Back Office & Transactional Processing

The team of Daythree Business Services helps businesses take their performance to the top by providing all-rounded support and administration services for streamlining daily operations.

  • Business Intelligence

With Daythree Business Services, your enterprise can shift to a whole new level of business intelligence. The company can empower your teams with valuable insights and support to let you make better business decisions.

  • Helpdesk & Technical Support

The company enables its clients to delegate helpdesk and various technical support tasks to professional agents and gain a competitive advantage with ease.

  • Robotic Process Automation

Daythree Business Services can help you automate a wide variety of routine computer-based tasks. The company’s robotic process automation service is designed to save the time of your team and let your in-house specialists focus on things that matter most.

  • Customer Relationship Management (CRM)

Daythree Business Services helps businesses leverage the right technology to get to know their customers better and, thus, improve their relationships with them. The company helps businesses serve their clients better and ensure better results in the long run.

  • Customer Retention Management

Daythree Business Services can help you ensure that your customers stay with you for a long time. The company’s customer retention management service is aimed at increasing revenues by boosting customer retention.

  • Revenue Generation

The experts from Daythree Business Services can help you identify open opportunities for revenue increase and implement effective measures for leveraging them.

  • Contact Centre & Cloud PBX-as-a-Service

Daythree Business Services enables you to keep your customers happy at all times with the help of an effective Contact Centre & Cloud PBX-as-a-Service solution offered by the company.

  • Social Media Services

The team of Daythree Business Services can help you make the most of using social media for your business needs. The company’s social media services will help you improve your social media strategies and help drive better results.

  • Receivables Management

Finally, Daythree Business Services can take good care of some of your customer accounts and ensure that returns on them increase.

Daythree Business Services Pricing

When it comes to Daythree Business Services pricing, the website isn’t much help. Reading through the information provided on the site, you won’t find anything that would hint at the company’s rates.

Thus, in order to get a comprehensive overview of Daythree Business Services pricing, potential customers will have to get in touch directly with the company’s team.

Daythree Business Services Review

You can find the tab called “Happy Customers” in the top menu on the company’s website. There are two different pages that share the experiences of Daythree Business Services clients - Testimonials and Case Studies. If you are looking for a Daythree Business Services review, this can be a good starting point. There are several comprehensive case studies and 5+ testimonials. You can check them out to get some idea of what past and current clients think of Daythree Business Services.

However, if you wish to find a truly unbiased Daythree Business Services review, we recommend searching for more testimonials elsewhere on the internet. Since the company moderates the Testimonials page on the website itself, chances are that they only leave positive reviews. Thus, looking elsewhere will help you find more honest and objective evaluations of the company and its services.

The two resources from which we collected customer reviews about this company are Google and Clutch. On Clutch, the company has a total rating of 4.0 stars. But there are only 3 reviews. However, if you check out the company’s overview on Google, you will find 50+ testimonials. Here, the company has received a 3.9-star rating.

Based on all the reviews available out there, we saw that there are some clients who remained extremely dissatisfied with the company’s services. The number of negative reviews is rather large. Though there are some positive testimonials as well.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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