- Customer Service
One of Enshored’s core spheres of specialty is customer service. The company helps businesses build customized, scalable customer service teams that can act on behalf of your business and ensure that your customers retain and stay satisfied. The company provides all-rounded customer services, including live chat support, social media management, in-app support and moderation, voice phone support, text messaging services, and email support.
- Sales & Marketing
Enshored has a large team of sales and marketing agents with lots of practical knowledge, who can help you make the most of your marketing and sales efforts. The company helps businesses recruit the best talents to streamline their operations and achieve success. Some of the core features included in the sales & marketing offering are appointment setting, lead research & generation, lead qualification, sales QA and monitoring, direct & b2b outside sales, and orders & management.
- Content Moderation
Apart from helping with sales, marketing, and customer service, Enshored can also help you take your business to the next level by enhancing the quality of the content you deliver. The company’s experts will help you identify and remove poor quality, and then help you fill your resources with content that works. The included services are video moderation, image moderation, user comment moderation, live streaming monitoring, user profile review, and meme review - all with 24/7 coverage.
- Back Office Support
Finally, one more type of service offered at Enshored is back-office support. The company’s team can undertake most of your back-office operations and make sure that those are handled properly to ensure business success. The tasks you can delegate to Enshored’s team include e-commerce support, data services, image retouching, transcription services, video editing, as well as writing and content creation.
Like many other companies that provide a similar range of services, Enshored keeps its prices secret. Neither on the companies website nor anywhere else on the Internet you will find any specific information about Enshored pricing. The only information available publicly is that the hourly cost for the company’s services is < $25. However, this is only an estimated price.
To get a better idea of the Enshored pricing policy, you need to use any of the offered contact methods to reach out to the company’s representatives. Namely, there is a contact form that can be used by all customers. And there also are two additional contact methods - an email address to reach the company’s office in Ling Beach, CA, and a phone number to contact the team from Manila, Philippines.
If you are wondering what others say about Enshored, you can start your research from the company’s site. If you go to each solution’s separate page, you will find one Enshored review at the bottom of every page. However, since one of the services offered by this company is user comment moderation, we wouldn’t recommend taking the reviews posted on the company’s website for granted.
To find a more objective Enshored review that you can trust, we recommend checking out the company’s profiles on such unbiased reviewing platforms as Clutch. On Clutch, the company has earned an overall rating of 4.5 stars out of 5. This is not a bad result. Unfortunately, there are only 3 customer testimonials and you will barely find more elsewhere on the web.
But, though such a small number of reviews can’t really give you a comprehensive understanding of the company’s reputation, at least, it proves that not all Enshored reviews are 100% positive, which means that you should take a closer look at the company before requesting any services.