Founded

2005

Employees

250-999

Rating
3.9

About MANGO5

MANGO 5 is a provider of contact center services. The company has been around for 15+ years. The headquarters of MANGO South Africa is based in Cape Town. However, the company serves customers from other countries as well and even has a separate phone line for US-based clients. Apart from the USA and South Africa, the company also serves businesses from Australia and the UK. MANGO5 has a very diversified and broad area of specialization. The company offers its services to businesses engaged in various industries, including telematics, insurance, medical, education, writing/editorial, mortgage/finance, cellular, and energy/utility niches. As for the services offered by MANGO5, the core solutions include business process outsourcing and customer service. The team of MANGO5 finds its core mission in helping businesses enhance their customers’ experiences and optimize their workflows. Apart from this, the company offers a number of other services, which we’ll explain further in our review.

MANGO5 Services

  • BPO

MANGO5 enables businesses to outsource their business processes to qualified specialists in order to ensure time and cost-effectiveness, and help them reach their business goals with ease. You can contact the company to identify whether you have any functions that can benefit from outsourcing.

  • Customer Service

One of the key functions you can outsource with MANGO5 is customer service. The company will help you shape a dedicated team of agents who will take care of providing your customers with the support they need and enhancing their experiences. Customer support can be delivered 24/7 via email, phone, and chat.

  • New Customer Acquisition

The team of MANGO5 has extensive experience in new customer acquisition both locally and internationally. The company can help you ensure that the opportunities for your businesses are well-identified and that conversion rates are high.

  • Predictive Analytics

MANGO5 can support your business and help get better outcomes through efficient predictive analytics services. The company will help you gain valuable insights that will help your business scale and perform at the top level.

  • Lead Generation

Apart from everything we’ve said so far, MANGO5 can also deliver a stable flow of leads directly to your pipeline. The company can handle warm calling to help you generate more ease in less time and with ease.

MANGO5 Pricing

No matter how hard you look, you won’t find any information concerning MANGO5 pricing on the company’s website and even beyond it. The company’s prices are not disclosed. But, based on the reviews we found, we can conclude that not all customers are 100% happy with MANGO5 pricing.

To get price calculation, you can call the company, send them an email, you submit a message right from the Contact Us page on the company’s site.

MANGO5 Review

Although there is no Testimonials page on the site, there is a small MANGO5 review section on the website’s home page. There are only 3 reviews shown here. All positive, but, as always, we should not take the reviews from any corporate site for granted.

If you search for an unbiased MANGO5 review on the web, you can find some customer testimonials available here and there across different platforms. Thus, on Clutch, the company has 1 review and a total rating of 5 stars out of 5. The same high rating can also be found on Facebook.

However, one place where you can find the biggest number of testimonials is the company’s overview by Google. There are 15 testimonials and an overall rating of 3.9 stars. There are many positive reviews. However, there are also quite many negative or nearly negative testimonials.

Learn more
Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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