MattsenKumar LLC

MattsenKumar LLC

Top BPO Services
Founded

2010

Employees

1,000-9,999

Rating
4.0

About MattsenKumar LLC

MattsenKumar LLC is a US-based provider of customer experience management and business process outsourcing services. The company was founded in 2010. It has been around for 10+ years and is still growing and improving its services. Apart from the head office located in Woodburn, Oregon, USA, MattsenKumar also has delivery centers based in Jaipur and Gurugram, India. Some of the main services offered by MattsenKumar LLC include the outsourcing of back-office, call center, e-commerce, and other business processes with the goal to streamline operations and help the company’s clients reach their short-term and long-term business goals.

MattsenKumar LLC Services

  • Call Center Outsourcing Services

MattsenKumar LLC helps businesses outsource well-trained call center agents to boost customer satisfaction and ensure customer retention and loyalty with ease. The company can build and manage both outbound and inbound call centers for your business needs.

  • Back-Office Process Outsourcing Services

One more service offered at MattsenKumar LLC is back-office process outsourcing. The company offers businesses professional help for streamlining their back-office operations and ensuring a seamless workflow.

  • E-Commerce Outsourcing Services

The next type of service is designed specifically for the needs of e-commerce companies. For the companies in this sector, MattsenKumar LLC provides a range of e-commerce outsourcing solutions, including seller & buyer management, product discovery, catalog management, and much more.

  • Professional Services

MattsenKumar LLC also offers professional services to help companies optimize their business processes, stay competitive, enhance analytics, and visualize their data.

  • Performance & Compliance Management

The team of MattsenKumar LLC can help your business improve your CSAT and NPS by helping you adhere to regulatory compliance and optimize the overall performance of your teams.

  • Innovation at MK

Finally, MattsenKumar LLC offers businesses innovative solutions for increased efficiency of speech analytics, social media monitoring, and interaction analytics.

MattsenKumar LLC Pricing

If you’d like to learn more about MattsenKumar LLC pricing, one thing you should know that the company doesn’t offer any pre-configured plans for its services. Respectively, the prices are not fixed and are calculated individually for every client based on his needs and requirements.

Since there are no fixed rates, MattsenKumar LLC pricing is not disclosed on the company’s website. To get price calculation, potential customers will have to communicate with the MattsenKumar LLC team and specify their needs.

MattsenKumar LLC Review

There is no separate page with testimonials on the company’s site. Neither you will find even a single MattsenKumar LLC review on the home page. Thus, if you want to learn more about the company from real customers’ experiences. you will need to search for testimonials on other web resources.

One place to search for is MattsenKumar LLC review Clutch. On this platform, you will find some feedback about the company and its services from real customers. The overall rating based on these reviews is 4.0 stars out of 5. Based on all the reviews you can find on Clutch and elsewhere on the web, we can conclude that the customers’ opinions vary. There are some clients that remained absolutely satisfied with the services. Yet, there are also some negative opinions as well.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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