Mindy Support Review

Mindy Support is a proven outsourcing company with a large number of clients all around the world. Being a great representative of B2B lead generation services, the Mindy Support sales team is also a partner for several Fortune 500 and GAFAM companies. Mindy support team agents speak more than 15 languages, which allows for providing cost-efficient outsourcing services to potential customers from all over the world.

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About Mindy Support

Like many other sales tools and business process outsourcing companies, Mindy Support is a reliable partner for many busy startups worldwide. The company provides a wide range of data annotation services, which makes it perfect for clients from the IT industry and machine learning (ML) projects. Besides, Mindy offers 24/7 customer and tech support, back-office services, and sales & marketing assistance.

Since the day of its foundation, Mindy Support has completed more than 600 projects.

Mindy Support Services

Let’s take a closer look at the cost-efficient outsourcing services the company offers.

Mindy Support - Top Ranking BPO Company

1) Data annotation services

  1. Image and video annotation. Mindy Support is known for performing data labeling for machine learning companies. Its team will train your AI to recognize particular elements of images and videos.
  2. Text annotation. Suppose your company needs to organize and classify a massive of text files and process them accordingly to your requirements. In that case, it is better to pass these tasks to this Mindy Support service and its data annotation experts. Their team owns a vast base of classification tags and keywords.
  3. Speech recognition. The team of audio annotation perfectly performs speech recognition services. It transcripts speech into text, labels audio data, and classifies sounds. For instance, the Mindy Support experts can teach your chatbot assistants how to recognize human speech.

2) Quality assurance for data annotation

Tracking the quality necessary for flawless processing on any project. You can entrust this to the Mindy Support team. Maintaining a quality assurance process, the company’s experts combine their experience to ensure your peace of mind. They also use several types of quality calculation, and you can find out more before starting a project.

3) Back-office support

Today, numerous companies require data entering and processing, data labeling, photo processing and editing, data moderation, and social media monitoring. All these operations are monotonous, labor-intensive, and time-consuming. The Mindy Support team will take care of this job for a reasonable fee so you can put your time to good use and take care of other operations of your company. Thus, your IT department can take on more critical tasks while Mindy Support's back-office takes care of these operations.

4) Technical support teams

Support teams are needed to provide users or clients with information concerning a product. But keeping employees can be very expensive. You also need to thoroughly check their qualifications. Mindy Support can help make this task easier for businesses and outsource their technical support to qualified offshore specialists.

Find out more about the Mindy Support tools in the video overview:

Mindy Support video overview

Who is Mindy Support best for?

Suppose you start searching for the company in a B2B sales leads database. Then you will find out this company is most suitable for small and medium companies that can’t afford to hire in-house data processing or support staff. Mindy Support finds experts to provide excellent machine learning experiences in the areas of 2D bounding boxes, polygons, semantic segmentation, labeling, and annotation of points and landmarks. Mindy Support services are also helpful for large businesses to save on finding and hiring a team.

Mindy Support Pricing Details

Mindy Support has not provided pricing information for its product or service. It is common practice for software sellers and marketing service providers. Contact the company to obtain the current Mindy Support cost.

Mindy Support Features

How did the Mindy Support company earn the title of trusted outsourcing partner and marketing assistance? The answer is pretty simple: In their work, the teams follow these basic principles:

  1. be a community first and foremost.
  2. provide physical safety and cybersecurity to clients.
  3. never compromise on quality and do the best for every project.
  4. do the job with passion and total devotion.

Top Executive

Evgenia Khimenko

Main services
  • Data collection
  • Data annotation
  • Customer support services
  • Back-office support
  • Sales and marketing assistance
  • Technical support
Customers Served
icon
1,000+
Free trial

Mindy Support Details

To know more about Mindy Support and its projects, you also may use this valuable information:

Year founded: 2013.

Company’s head office address: Gr. Xenopoulou 17, 3106 Limassol, Cyprus

  1. Company website: https://mindy-support.com/
  2. Facebook: https://www.facebook.com/Mindysupport/
  3. Twitter: https://twitter.com/mindysupport
  4. LinkedIn:https://www.linkedin.com/company/mindy-support/

Support Features

When it comes to providing feedback and answers to clients’ requests, Mindy Support support has a lot to offer. The first thing you can do is look in the FAQ section on their official website, as it includes a vast collection of the most popular questions from different fields. If you find this method unhelpful or have more complex issues, contact the company's email address at hello@mindy-support.com.

What if mail doesn't work for you and you need a personal consultation? Call their phone number at +35725030267.

Mindy Support's pros and cons

To objectively discover the company’s services, you need to sum up and compare all the positive and negative sides.

Pros

Cons

  • Trusted by Fortune 500 Companies.
  • Wide range of data processing services.
  • Robust security features.
  • Data protection agreements provided.
  • Dedicated project management.
  • The information about Mindy Support pricing is unavailable.
  • There is no information about Mindy Support integrations.
  • Former employees classify the company as a relatively mediocre hirer.

Affiliate program from Mindy Support

Today, it is unknown whether the Mindy Support affiliate program exists. We found no mention of such an option, so you need to ask the company’s support about this.

Summing up

Mindy Support company provides high-quality services to its clients. They can provide you with qualified employees for any needs of your company. Mindy Support services also offer full protection and quality work in project development. Mindy Support's cooperation with major companies in the United States and Europe displays their effective management and organized KPI.

Mindy Support detailed info

However, it's rather difficult to evaluate the Mindy Support sales and marketing team because there are a few Mindy Support reviews on the web about these services in particular. After all, if you have some doubts about this company, you can find a Mindy Support alternative.

FAQ

  • Where will my team be located?

Your team will be located in one of the six Mindy Support company offices in Ukraine. They have offices in Kyiv, Ternopil, Rivne, Lutsk, Poltava, and Sumy. The main office is in Kyiv, and the largest one is in Poltava. In every office, employees perform great results because of professional management.

  • What kind of tech support do you provide?

The company provides various types of support. For detailed information, contact the corporate email address. You can find contacts on the official website of Mindy Support.

  • How quickly can I obtain a dedicated offshore team?

Mindy Support is one of the largest BPO providers in Eastern Europe. It allows you to assemble even the largest teams very quickly. The exact terms are challenging to define. It depends on the industry, as well as on a project’s peculiarities.

  • Which industries does it support?

Mindy Support works with businesses in these markets:

  1. IT.
  2. Retail and e-commerce.
  3. Robotics & industrial automation.
  4. Security.
  5. Smart home/smart city/AR/VR.
  6. Satellite imaging.
  7. Telecom.
  • How are the KPIs determined?

Before a project starts, the company’s manager will discuss the expected KPI. You will also decide on a method for measuring the result. Based on their experience, the Mindy support team will provide relevant recommendations.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.