Noon Dalton

Noon Dalton

Top BPO Services
Founded

2009

Employees

250-999

Rating
4.5

About Noon Dalton

Noon Dalton is a US-based provider of skilled and qualified remote teams that help businesses save the time of their internal teams and, at the same time, ensure growth and success. The company was founded in 2009 and its head office is located in Miami, FL. Apart from its headquarters, Noon Dalton has offices in a few other locations - London, New York, and Denver. The core specialty of Noon Dalton is shaping and providing different kinds of remote teams for customer support, sales, accounting, and other purposes. The company serves the needs of entrepreneurs and businesses of all sizes that are operating across Northern America, Australia, and also Europe.

Noon Dalton Services

  • Customer Support

Noon Dalton boasts of having professional remote teams that can undertake all your call center and omnichannel support matters to ensure that all related tasks are handled properly and your customers are well cared for. Well-trained live agents from Noon Dalton can manage a wide range of call center activities, including phone/email/live chat/in-app support, order processing, call screening, routing, appointment scheduling, tech support (level 1), and 24/7 coverage.

  • Sales Support

Noon Dalton can also supply you with well-trained remote teams that can support your sales operations and ensure that your business goals are being met. The company’s sales reps can take care of such tasks as appointment setting, lead qualification, telemarketing, cold lead follow-up, market research, lead list verification/management, and CRM Manager.

  • Recruiting/HR

Partnering with Noon Dalton, businesses can build effective remote teams that will organize and manage all vital recruiting and HR operations such as candidate sourcing, application verification, contact info for passive candidates, job postings, prescreening, ATS management, scheduling candidate interviews, social recruiting, and name generation/title-based search.

  • Accounting & Bookkeeping

Noon Dalton offers businesses professional assistance to simplify accounting and bookkeeping efforts and streamline all related operations. The company can help you create a dedicated team of accounting and bookkeeping specialists who will undertake the performance of such tasks as invoice/bill entry, bank & credit card reconciliations, accounts receivable management, account payable management, and preparing reports.

  • Data Processing & Management

Noon Dalton offers businesses to take the burden of processing and managing data off their shoulders. With the help of this company, your internal team can save time for things that matter most by entrusting a professional remote team to take care of order form processing, manual data extraction & entry, product data entry & tagging, manual database updates, PDF data extraction & conversion, and CRM management & updating.

  • Insurance Processing

The company can help businesses delegate tiresome paperwork related to insurance processing to expert teams. The specific tasks specialists from Noon Dolton can handle for you include claims processing, renewal presentations, policy updates, presentations for prospects, processing endorsements, and consolidating reports.

  • Underwriting

With Noon Dalton, your on-site team can have more time for driving higher revenues while qualified remote teams take care of the entire underwriting process, including such tasks as document prep & validation, underwriting analysis, underwriting prices, final document review, and drafting agreements.

  • E-Commerce

Need help coping with your e-commerce operations? Skilled remote experts from Noon Dalton can provide you with it! Shaping a remote e-commerce team, you will get reliable and dedicated assistants who will undertake such vital tasks as order processing, inventory management, customer service email support, website administration, catalog management, vendor management, returns & exchanges management, photo editing & resizing, shipment processing/tracking, and cross-selling on different platforms.

Noon Dalton Pricing

In terms of Noon Dalton pricing, the company isn’t really transparent. Literally on every page dedicated to the company’s services, Noon Dalton claims that its services aren’t only effective and high-quality, but also cost-efficient. However, they don’t provide any info on available pricing plans or average cost per service to confirm these statements.

The only way you can get more details on Noon Dalton pricing is by requesting a quote directly from the company’s reps. 

Noon Dalton Review

Although there is no separate Noon Dalton review page on the company’s site, at the bottom of the home page there is a small block with testimonials. There are only four reviews and a button that will take you to the Case Studies page where you can learn how Noon Dalton helps its clients.

If you continue searching for a Noon Dalton review outside the company’s site, you can find a couple of customer reviews on Clutch. The overall rating of the company here is 4.5 stars out of 5, which isn’t bad, but it clearly indicates that not everyone remains absolutely satisfied with the company’s services.

More reviews can also be found on Google if you look up different Noon Dalton locations. The average rating is fairly high, but there is a large number of both good and bad reviews.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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