Octopus Tech Solutions

Top BPO Services

Founded

2011

Employees

50-249

Rating

3.9

About Octopus Tech Solutions

Octopus Tech Solutions is a multifaceted Indian-based company that was founded in 2011. The company offers a wide range of outsourcing services designed to provide businesses with the support they need to reduce costs and, at the same time, boost profitability. The team of Octopus Tech Solutions offers a wide range of solutions for businesses from telecom, DTH & Cable, Shipping, E-Commerce, Fintech, and Logistics industries. Some of the services offered by Octopus Technology are e-surveillance, web design, BPO call center, virtual assistance, and much more.

Octopus Tech Solutions Services

Web Design

Turning to Octopus Tech Solutions, businesses can get professional web design services that will help ensure the success of their projects. The available services include WordPress development, SEO (search engine optimization), web hosting, and interactive designs.

E-Commerce Development

Another type of service offered by Octopus Tech Solutions is e-commerce development. This service incorporates such solutions as Shopify development, Magento development, and BigCommerce development.

Virtual Assistant

Octopus Tech Solutions offers virtual assistance services to help clients get their tasks done with ease and ensure better results. This service is available for doctors and the real estate industry.

E-Surveillance Services

Octopus Tech Solutions helps businesses take their online security to the next level with advanced e-surveillance services. This service implies that a team of professional surveillance specialists will keep an eye on your website 24/7 and raise alerts if any incidents take place. E-surveillance is available for warehouses, schools, and hotels.

Voice Support

The company offers businesses leverage a team of well-trained support experts to ensure customer satisfaction and retention at all times. The available solutions include call center services, telemarketing, legal process outsourcing, BPO services, inbound and outbound services, technical support, customer service outsourcing, and more.

Call Center Support for NBFC

For the non-banking financial service (NBFC) sector, Octopus Tech offers a separate set of solutions, which includes customer support, backend support, onboarding, and customer acquisition services.

Non Voice Support

Lastly, Octopus Tech Solutions offers a range of non-voice support services. The company can provide your customers with high-quality 24/7 support via chat and email, and also deliver moderation and data entry services.

Octopus Tech Solutions Pricing

Although the company’s site looks very informative, there is not a word about Octopus Tech Solutions pricing. The company follows a non-disclosure policy and suggests new customers contact the company’s representatives in order to discuss their needs and get a price estimation.

If you decide to look for more info about Octopus Tech Solutions pricing on the web, from Clutch, you can learn that the average hourly rate is <$25. But, this is a very subjective estimation and more details can be received only from the company’s team directly.

Octopus Tech Solutions Review

If you are searching for an Octopus Tech Solutions review, be sure to check out the company’s site first. On the testimonials page, there are plenty of reviews, so it is a good starting point.

However, though there are lots of reviews on the company’s site itself, of course, every Octopus Tech Solutions review there is left by a satisfied customer. Thus, to find more opinions, you can also check out testimonials on Clutch, Facebook, and Google.

While the overall rating of Octopus Tech Solutions on Facebook (5.0) and Clutch (4.9) is extremely high, there are not too many reviews. But, if you check out the reviews on Google, there are 80+ of them and the overall rating is much lower - 3.9 stars out of 5. Based on this, we can conclude that customers’ opinions vary and there are both positive and negative reviews as well.

Learn more

Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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