Verbatim Virtual Receptionists Services
- Telephone Answering
Verbatim Virtual Receptionists delivers personalized call answering services tailored to your specific needs. The expert, UK-based agents can take care of your incoming calls throughout the day starting from as little as just one call per day.
- Virtual Receptionist
Starting from only £2.25 a day, businesses can build their own teams of virtual receptionists. Virtual receptionists will work as an extension to your team, full office hours, taking care of various receptionist tasks, including order taking, diary management, and much more.
- 24/7 Call Answering
If you need more than just a regular call answering service, Verbatim offers a high-quality 24/7 call answering feature to handle any emergencies you may face and provide care for customers around-the-clock.
- Web Chat
Verbatim Virtual Receptionists helps businesses provide instant chat support to convert more site visitors into actual customers. For this type of service, there is a free trial for 30 days.
- Business Continuity
Among other services offered at Verbatim Virtual Receptionists, you will find business continuity and disaster recovery. These services are designed to help you ensure the stability and continuous operations of your business under any circumstances.
- Virtual Phone Numbers
Verbatim can supply your business with 0800 numbers, 0844 local rate numbers, and geographic numbers for your business needs.
- Lead Qualification
Lastly, the agents from Verbatim Virtual Receptionists can handle your first-time endeavors with new leads and take care of the lead qualification for you.
Verbatim Virtual Receptionists Pricing
Unlike many competitor companies, Verbatim doesn’t only have affordable rates, but actually keeps its pricing policy transparent. All the information is available publicly on the company’s website and there are no additional or hidden fees.
If you go to the Verbatim Virtual Receptionists pricing page, you will find four different fixed-fee plans. Namely, the available packages are:
- 25 minutes for £45/mo
- 75 minutes for £65/mo
- 150 minutes for £130/mo
- 1250 minutes for £940/mo
Each of these plans implies an additional fee of £1.00 per every additional minute that exceeds the monthly limit. Also, all packages include free call transfers and roll over for the case if you didn’t use all your minutes in a month. Apart from this, there are no additional charges.
If none of the above-mentioned plans meet your business needs, Verbatim also offers bespoke quotes tailored specifically to the client’s needs and requirements. To get a custom offer, you will need to contact the company’s team.
One more thing worth noting in terms of Verbatim Virtual Receptionists pricing is that the company has a pretty generous referral program. For a referred friend, users can get £100 to spend on the company’s services.
Verbatim Virtual Receptionists Review
Looking for a customer Verbatim Virtual Receptionists review to learn more? You can start your research right on the company’s website. In the About Us section, there is a whole page dedicated to customer testimonials, where you will found 10+ reviews, both written and video ones.
If you look for a Verbatim Virtual Receptionists review on the web, you will find a couple of customer testimonials here and there. Unfortunately, there is no single destination on the web where you could check out dozens of reviews at once. But, the company has a dedicated page on Clutch and similar reviewing platforms, where it has 1-3 reviews.
The overall rating of the company (according to Clutch) is 4.8 stars out of 5. This is a good result, but, since there are only two reviews posted, this rating can’t be taken for granted. All in all, if you accumulate the reviews you find across different resources, you will see that the company has both positive and negative reviews, so its reputation isn’t all that certain.