Founded

1957

Employees

1,000-9,999

Rating
4.5

About DialAmerica

Dial America Inc. is a true pioneer in the call centers niche. The company was founded in 1957 and is now considered to be one of the largest US teleservices companies. The company’s headquarters is located in Mahwah, NJ. But, DialAmerica can also boast of having over 3,000 trained agents located in 19 call centers located across the US. As we already said, DialAmerica is one of the pioneers of the industry. The company has been serving customers across multiple industries for more than 60 years now, providing them with high-quality multi-channel sales and customer services. The range of solutions offered at DialAmerica includes both B2B and B2C services. Also, the company serves a wide range of industries, including financial services, healthcare, communications, government, publishing, fundraising, communications, consumer products, and others.

DialAmerica Services

  • Sales & Marketing

The expert agents from DialAmerica can help you make the most of your marketing efforts by delivering effective sales and marketing services. The company can help you create and manage effective telemarketing campaigns and help deal with a range of marketing tasks, including customer acquisition, customer retention, lead generation, appointment setting, and direct mail fulfillment.

  • Customer Service

Another thing DialAmerica can do for businesses is to help them ensure their customers remain happy and receive high-quality customer service at all times. Call center agents from DialAmerica provide expert customer service, along with high-quality technical support and member services.

  • Healthcare

Lastly, DialAmerica has a list of solutions developed specifically for businesses within the healthcare industry. The list of services includes pre-enrollment services, enrollment services, member & provider services, outbound services, data entry & fulfillment services, and technology support.

DialAmerica Pricing

What about DialAmerica pricing? Neither on the company’s own website nor anywhere else on the web you will not find the answer to this question. The company sticks to the non-disclosure policy in terms of pricing. We have to say that it is a rather typical situation for call center companies. However, not being able to get at least some details concerning the price to decide whether it suits you or not is still disappointing.

It is also worth noting that many of the negative and neutral reviews about DialAmerica highlight give the company from 3 to 4 stars in terms of cost. This makes us believe that either DialAmerica pricing is not as affordable as many customers would wish, or maybe the company provides a bad value for money.

DialAmerica Review

Given the fact that DialAmerica can boast of over a half-century of experience on the market, it becomes clear that it does have a solid reputation. In general, the company is known as one of the leaders in the industry and one of the nation's largest teleservices providers among privately-owned companies. Thus, when you search for a DialAmerica review, you expect to find 100% positive feedback. However, the real situation isn’t so perfect.

First of all, we have to note that there is not even one DialAmerica review posted on the corporate website. This is disappointing, but a huge number of testimonials posted elsewhere on the web compensate for this drawback.

As for the reviews you can find outside the DialAmerica site, there are many of them. The company has an average rating of 4.5 stars, so there are not only positive testimonials but also some negative and neutral ones.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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