Five Star Call Centers

Five Star Call Centers

Top Call Center Companies
Founded

1986

Employees

250-999

Rating
4.1

About Five Star Call Centers

Five Star Call Centers is an American provider of services that specializes in helping businesses build the right relationships with their customers. Founded in 1986, the company is among the industry’s pioneers who have been around for long enough to have a solid reputation. The company can boast of 4 Five Star call center facilities distributed across three states and several cities in the United States. There are 5 Star call center facilities are located in Sioux Falls, North Sioux City, Wichita, and Tulsa. The core competency of Five Star Call Centers is customer experience. The company helps businesses create excellent experiences for their clients and ensure their satisfaction. The Five Stars customer service is delivered through a variety of channels, including voice, email, chat, etc.

Five Star Call Centers Services

  • Voice

As was already mentioned, the company is engaged in delivering all types of customer services, including voice support. The trained agents from Five Star Call Centers can handle both inbound and outbound calls and help you deliver the best quality of service to your customers.

  • Digital

Apart from handling your customers via the phone, Five Star Call Centers can also help you create great customer experiences in the digital space. The agents from the company can take care of all your digital interactions via chat or email (from any device) and ensure that they are covered 24/7.

  • IVR

Five Star Call Centers offers businesses to leverage a high-end Interactive Voice Response system to deliver better customer experiences at any day and any time, meanwhile cutting down the cost.

  • Dedicated & Shared

Five Star Call Centers provides both dedicated and shared associate models created to ensure that every client will find the option that suits his needs and goals most.

  • Software

Apart from offering effective services, Five Star Call Centers also has a number of high-quality software solutions designed to help you empower your in-house teams with the tools they need. 

  • Consulting

Lastly, the team of Five Star Call Centers offers effective consulting services to help its clients hone their in-house teams’ skills and ensure the ongoing efficiency and productivity of the workflow.

Five Star Call Centers Pricing

The site doesn’t share with us any specific information about Five Star Call Centers pricing. According to the company’s profile on Clutch, the cost per service ranges from $25 to $49 charged hourly. However, this information is very general since the price is calculated individually for every customer, taking into account the specific needs, wishes, and objectives.

To ask questions concerning Five Star Call Centers pricing, all you need to do is to reach out to the company directly. There are two ways to do this. Firstly, you can call the company via a toll-free number, ask all your questions and get answers instantly (but only during the open hours). Alternatively, you can fill out a short contact form and wait for one of the company’s reps to contact you.

Five Star Call Centers Review

To read a Five Star Call Centers review or a few, you can first go to the Client Testimonials page on the company’s site. There are not too many testimonials on this page. Also, the company does not specify the names or companies of the clients who left each particular review. And, lastly, all reviews here look almost too good to be true. They are 100% positive, so if you are looking for a truly unbiased Five Star Call Centers review, we would recommend looking elsewhere.

For more testimonials, we looked up the company on Google. Google’s rating of Five Star Call Centers is 4.1 (on average). However, if you look up each of the company’s locations, you can find that the Five Star Call Centers office located in Wichita, KS, actually has a much lower rating of 2.7 stars. As you can get from these ratings, the company receives lots of both positive and negative reviews.

Thus, though its reputation is considered quite high, it is still far from being perfect.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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