Founded

2012

Employees

10-49

Rating
4.1

About Go Answer

Go Answer is a rather new, but popular provider of receptionist and answering services. The company was founded in 2012 and is headquartered in Garden City, New York. Although Go-Answer has been around for not as long as some of its competitors, it has already gained a solid reputation. The company specializes in delivering all sorts of contact center, answering, outbound, legal intake, and virtual receptionist services across finance, e-commerce, legal, publishing, and real estate industry verticals.

Go Answer Services

  • Answering Services

Go Answer offers its clients effective and high-quality call answering services that help ensure that no important calls will be missed by your team. This service is designed to boost business presence and ensure efficient customer interactions during any day and time, even when you are out of the office.

  • Contact Center

Apart from answering your calls 24/7, the trained team of Go Answer can also handle emails, live web chats, and customer support tickets to help businesses deliver top-notch customer support and care at all times. This, respectively, will also help you boost customer satisfaction, retention, and loyalty.

  • Outbound Services

Reaching the right client with the right message is the key to success in every business. To help businesses do it right, Go Answer offers them to delegate all outbound matters to expert agents. The company’s agents will easily handle outbound calls and follow-ups and make sure that each of your clients remains happy.

  • Legal Intake

Another service delivered by Go Answer is designed specifically for legal firms. The Legal Intake service allows you to entrust outsourced experts to handle all your potential leads, customers, and cases. This way, you will ensure the success of your business, a stable flow of leads, and, at the same time, will save the precious time of your in-house team to let it focus on more critical tasks.

  • Virtual Receptionist

If you are looking for a way to streamline your day-to-day operations and ensure business continuity even during high hours, weekends, or other days when your team is too busy or out of the office, then the Virtual Receptions service is just for you. This is the last service offered by Go Answer and it is designed to help you handle all receptionist tasks with less time and effort.

Go Answer Pricing

If you want to get details on Go Answer pricing, you can find a section called Pricing on the company’s website. Unfortunately, there is actually no such page. Clicking on the Pricing button in the upper menu will only take you to a short contact form that requests your personal and contact details, and asks about the type of service you are interested in. When you fill out the form, you will get a message that one of the company’s reps will get in touch with you soon.

That’s pretty much it. There is no other way to learn more about Go Answer pricing rather than communicate with the representative from the company. However, apart from the contact form, you may as well use a direct phone number or online chat to connect with the Go Answer team.

Go Answer Review

If you are looking for a Go Answer review to give you an idea of what others say about this company, you can first check out testimonials provided on the Clients page on the Go Answer’s site. Most likely the testimonials posted right on the company’s site are not 100% objective, but it is a good place to start.

A good place to search for objective customer reviews would be any trusted reviewing platform. One such platform is Clutch, where we found an overview of Go Answer and 10+ testimonials. The overall rating of the company on Clutch is 4.1. There are many positive opinions. But, at the same time, there is also a number of bad reviews.

Out of four criteria - Quality, Schedule, Cost, and Willing to Refer, most customers who have left a negative Go Answer review gave the company a lower rating in terms of cost and quality. Based on this, we can assume that most of these clients remained dissatisfied with the value for money provided by Go Answer.

On another reliable reviewing platform - Trustpilot, Go Answer has a total rating of 4.5 stars based on 79 reviews. The rating is slightly higher. But still, there are customers who assess the company as poor or bad.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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