One World Direct

One World Direct

Top Call Center Companies
Founded

1994

Employees

250-999

Rating
3.1

About One World Direct

One World Direct is a US-based company founded in 1994. Currently, OWD is one of the leading experts in the fields of fulfillment, technology, call center, and e-commerce. The company has a total of 4 call centers across the United States and Europe. One World Direct offers its customers a number of services including contact center solutions for taking your customer interactions to the next level, returns processing, and international shipping.

One World Direct Services

  • Contact Center

One World Direct has three call centers located in the US and one more office in Amsterdam, Netherlands. The company employs a large pool of well-trained agents who can handle all your customer interactions, be it calls, emails, or web chats.

  • Returns Processing

One more thing OWD can do for your business is to help you handle product returns. The company’s specialists can take care of all related negotiations and do everything possible to get your products back in stock in the fastest and most efficient way.

  • International Shipping

Lastly, One World Direct also offers its clients effective omnichannel logistics solutions. The company can handle your US and international shipping and take care of all related duties, tariffs, landing costs, and possible issues.

One World Direct Pricing

One thing we liked about this company is that unlike many of its competitors it doesn’t keep its prices secret. When you open the home page of the website, you will almost immediately get some details on One World Direct pricing.

According to the website, the prices for One World Direct’s fulfillment services start from $1.5o for US shipping, whereas the contact center services will cost you from $99 per week.

Of course, these prices are approximate. Since the company tailors its solutions to customers’ needs, the final cost of the requested service might change depending on the specific needs and goals of your business. Therefore, for more detailed information on One World Direct pricing, you should contact the company’s representatives directly.

One World Direct Review

Despite 20+ years of existence and solid reputation, it is hard to find an objective One World Direct review on the web. There are plenty of testimonials from the company’s former employees, who, by the way, don’t rate it too high, but only a few reviews from real customers.

The reviews on One World Direct are mixed. It is possible to find a One World Direct review that praises the company and highlights the professionalism and reliability of the OWD team. However, at the same time, it is also possible to find quite a few neutral and even negative reviews that complain that the company failed to meet customers’ needs and expectations.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

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Can you guarantee the number of appointments you set?

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Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

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Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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