Open Access BPO
Founded

2006

Employees

1,000-9,999

Rating
4.1

About Open Access BPO

Open Access BPO is a company based in the Philippines that specializes in delivering retention call center, customer care, content moderation, and back-office services. The company was founded in 2006 and currently one of the leading service providers in its country and globally. One of the biggest features that distinguish Open Access BPO from competitors is its multilingual expertise. The company covers 45 languages helping businesses across the world connect with their customers, build brand loyalty, ensure retention, and drive sales. The headquarters of Open Access BPO is located in Makati, Philippines. However, the company also has four additional strategic locations in Davao, Xiamen, Taipei, and Las Vegas. Open Access BPO serves the needs of emerging and fast-growing businesses. The company can deliver its services to firms across different markets. However, Open Access BPO mainly works with tech-powered businesses.

Open Access BPO Services

  • Customer Experience

Customer care is one of the three core competencies of Open Access BPO. With this service, the company helps businesses provide high-quality multichannel support that helps create excellent customer experiences that keep your customers engaged. In terms of customer experience, Open Access BPO can help you deliver both customer care and tech support.

  • Content Moderation

To create even better experiences for your customers, Open Access BPO offers you to use its content moderation solutions. This service is designed to make your digital footprint flawless, ensure customer engagement, and, at the same time, protect your customers from fraud.

  • Back Office Support

Lastly, Open Access BPO is here to do all the behind-the-scenes back-office work to enable your teams to perform better in the front office. This type of service aims to streamline your day-to-day processes in order to boost overall efficiency. Some kinds of back-office support businesses can get from Open Access BPO include multilingual translation, document handling, data management, and more.

Open Access BPO Pricing

When it comes to Open Access BPO pricing, there is not much we can learn from the company’s website. There is no explanation of how the final cost is being formed and no data on the available pricing plans.

When we searched for more info on the web, we came across the Open Access BPO profile on Clutch, which stated that the approximate cost of the company’s services is around < $25/hr.

To get more precise information concerning Open Access BPO pricing, you need to reach out to the company’s sales reps via any of the available contact methods (including, email, live chat, online contact form, and phone number).

Open Access BPO Review

For some reason, we didn’t find a single customer testimonial about Open Access BPO on the company’s website. Thus, to get an idea of what clients say about this service provider, we had to seek testimonials outside the site.

As we’ve already said, our team has carefully studied the company’s profile on Clutch (as well as on other similar independent reviewing platforms. According to Clutch, the company’s rating is 5/5 stars. But don’t get impressed just yet. This rating is calculated based on a single Open Access BPO review and though it is the highest possible rating, one review is not enough to get a clear idea of the company’s trustworthiness.

Thus, we had to look for more testimonials. You can find dozens of them on Google. Here, due to a large number of reviews, the Open Access BPO rating is a bit lower - 4.1 stars. There are quite many testimonials that claim Open Access BPO to be a reliable provider of high-quality services. But, it is also possible to find more than one Open Access BPO review that gives the company a rather negative overview.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

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Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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