Founded

1986

Employees

10-49

Rating
4.2

About Sound Telecom

Sound Telecom is a US-based, nationwide provider of high-end customer care, phone answering, and call center services. Founded in 1986, SoundTelecom is one of the pioneer call center services in the US. The main mission of Sound Telecom is to help businesses grow and succeed. To ensure the best results, the company helps its clients deliver the best customer service 24/7 and develop customized telecom solutions.

Sound Telecom Services

  • Telephone Answering Services

The core service offered by Sound Telecom is live phone answering. The company promises to help you never miss another call again. The team of Sound Telecom consists of all US-based agents who are available 24/7 to help you deliver excellent customer service.

  • Call Center Services

Apart from the live telephone answering service, the team of Sound Telecom also provides high-quality inbound call center solutions. This type of service also aims to help businesses ensure that their customers are taken care of and remain satisfied at all times.

  • Business Voicemail

Sound Telecom offers businesses customized cloud-based phone voicemail systems that are effective, intuitive, and cost-efficient.

  • Other Services

Apart from the core competencies described above, Sound Telecom also offers a number of additional services and solutions, including paging services, live chat, bilingual services, technical support & help desk, virtual receptionist services, disaster recovery programs, third-party verification programs, business process outsourcing, secure messaging, reminder call services, employee check-in verification services, and much more.

Sound Telecom Pricing

Sound Telecom pricing is not disclosed on the company’s website. It is not clear whether the company calculates the total price individually for each customer or offers plans with fixed prices. The only thing Sound Telecom states explicitly on its site is that the consultation for new clients is provided free of charge.

To get more info on Sound Telecom pricing, you should contact the company’s specialists directly. This can be done via the phone or by submitting a request for a free online quote.

Sound Telecom Review

The company’s website is super plain. Compared to some of its competitors, Sound Telecom really seems to lack info on its website, but there is still a separate page with customer testimonials. Though it can be quite hard to find.

Apart from the page with testimonials, at the bottom of the site, you can read a few reviews. There is a carousel with testimonials that shows you one Sound Telecom review at a time. In general, there are not too many reviews shown here. And all of them are positive. So, if you want to see more, you should look outside the website.

For an unbiased Sound Telecom review, check the company’s profile on Clutch. Here you can find 19 reviews from real customers. The testimonials are different. There are customers who remained happy with the services they received from Sound Telecom, as well as those who had a negative experience with this company. Based on all the reviews, the company’s overall rating on Clutch is 4.2 stars.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

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Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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