Specialty Answering Service

Specialty Answering Service

Top Call Center Companies
Founded

1985

Employees

10-49

Rating
4.5

About Specialty Answering Service

Specialty Answering Service is a company located in King of Prussia, PA. Specialty Answering Service was founded in 1985. The company is one of the pioneers and leaders in the field of answering, call center, lead generation, and virtual receptionist services. Specialty Answering Service provides services for fast-growing small businesses, as well as big companies, including some of our favorite well-known brands like Fujitec, Bausch & Lomb, and others. In terms of services, Specialty Answering Service offers a number of benefits, such as 24/7 coverage, only US-based agents, fast answering speed, not a single missed call, and a guarantee of customer satisfaction that will help you boost brand recognition, build trust, generate lots of qualified leads, and help your business generate more sales at ease.

Specialty Answering Service Services

  • Telephone Answering Services

Live phone answering is the main feature offered by Specialty Answering Service. The company has a large team of trained and experienced agents who can answer your calls, transfer them, and take messages for you 24 hours a day and 7 days a week, making sure that you don’t miss a single call.

  • Call Center Services

Apart from the live phone answering, Specialty Answering Service also delivers all-rounded inbound call center services, which are also available 24/7. This type of service is designed for growing businesses and suits both domestic and global companies.

  • Dedicated Call Center

With Specialty Answering Service, businesses can create their own dedicated teams of call center agents who will become an extension to their in-house teams. The biggest benefit of this type of service is that it guarantees that your agents will be dedicated to your account only.

  • Lead Generation Services

The team of Specialty Answering Service helps its clients fill their sales pipelines with highly-qualified leads that have the potential to convert. The company provides Effective B2B telemarketing and telesales services that drive leads.

  • Virtual Receptionists

Finally, Specialty Answering Service can help you take your relationships with customers and prospects to an entirely new level with the help of high-quality virtual receptionist services.

Specialty Answering Service Pricing

One of the biggest positive features of Specialty Answering Service is its transparency in terms of pricing. Specialty Answering Service pricing is simple and anyone can find a comprehensive overview of the available plans right on the company’s site. There are no hidden fees. And, the company also offers a 14-day free trial with no credit card required.

So, how much does it cost to use Specialty Answering Service services? All in all, Specialty Answering Service pricing is divided into 8 plans designed for different business sizes and objectives:

  • Economy - $31 + $1.19 per additional minute
  • 100 Minute - $117 + $1.09 per additional minute
  • 220 Minute - $199 + $1.09 per additional minute
  • 500 Minute - $490 + $0.99 per additional minute
  • 1,000 Minute - $925 + $0.95 per additional minute
  • 2,500 Minute - $2200 + $0.89 per additional minute
  • 5,000 Minute - $4199 + $0.85 per additional minute
  • 10,000 Minute - $7749 + $0.79 per additional minute

Specialty Answering Service Review

If you open the company’s website and then go to Company → Customers, you will find three customer testimonials. Apart from this, there is no separate testimonials page or more feedback. And, of course, every Specialty Answering Service review posted on the site is 100% positive, so it makes sense to look elsewhere for more unbiased reviews.

The company’s online reputation seems to be decent. If you look at Specialty Answering Service profiles on trusted review sites like Clutch, you will find dozens of reviews that give a fairly high assessment to the company. Namely, the company’s overall rating on Clutch is 4.5, according to 30 reviews. And, on Google, Specialty Answering Service has a slightly higher rating of 4.6 stars based on 200+ reviews.

Such a high rating indicates that quite many testimonials are positive. But it doesn’t mean that there is not a single Specialty Answering Service review that is negative or neutral. In fact, despite quite many positive testimonials, there are also quite a few negative opinions from customers who were not satisfied with the work of Specialty Answering Service.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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