Founded

2004

Employees

1,000-9,999

Rating
n/a

About SupportSave

Support Save was founded in 2004. Throughout 15+ years of the market, the company has gained a solid reputation as one of the leading providers of outsourced tech support, customer care, and back-office solutions. Support Save call center facilities are located all over the world, which makes it a global provider of services. Namely, there are facilities in 5 cities across 4 countries, including Canada, the Philippines, Vancouver, etc. The company has a large pool of trained agents who speak over 20 languages and serve the clients’ needs 24/7.

SupportSave Services

  • Inbound Support

Trained agents from SupportSave can provide you with a full range of unbound support services. They can handle each of your inbound calls and ensure an outstanding experience for every customer. Inbound support services include line number porting, call answering, customer service, direct-response telesales, customer retention, refund/claim processing, billing/invoicing support, and email & chat support.

  • Outbound Support

In addition to handling inbound interactions, the team of SupportSave can also help your business grow by delivering top-quality outbound support. This type of service includes a range of solutions designed to help you reach out to the right people and drive more sales. The outbound support includes such services as lead generation, survey and market research, 3rd party verification, appointment setting, collection and recovery, cross-selling and up-selling, and fundraising.

  • Back Office Support

SupportSave offers a number of customized back-office solutions created to help businesses attain their short-term and long-term goals and, at the same time, optimize their day-to-day operations and save their teams time. This includes such services as line number porting, order fulfillment, refunds/claims processing, voicemail transcription, billing/invoicing support, order tracking, and accounts payable / accounts receivable.

  • Tech Support

With the help of SupportSave, businesses can obtain customized outsourcing solutions that will take their tech support to the next level and ensure an impeccable customer experience. This group of services includes the following features: network support, helpdesk solutions, smart devices, remote monitoring, PC peripheral support, OS support, desktop, and laptop support, and application support.

  • Virtual Assistant

The last type of service offered at SupportSave is virtual assistance. This solution was designed specifically for startups and small business owners to help them manage daily tasks easily but without hiring a full-time assistant. The company’s virtual assistants can help you with domestic services, customer care, transcription services, online research & data entry, content writing, accounts receivable, website assistance, documentation assistance, social media management, email/chat support, internet marketing support, flight/hotel reservation, appointment scheduling, and event management.

SupportSave Pricing

SupportSave pricing is not publicly visible on the company’s website. According to Clutch, the cost per agent per hour is somewhere below $25. However, the cost is most likely calculated individually for every client.

To get an offer from the company and ask your questions about SupportSave pricing, you will need to communicate with one of their sales representatives. You can do this by submitting an online contact form, which can be found at the bottom of the home page on their website. As for alternative contact methods, you can also use the company’s direct phone number or email address.

SupportSave Review

If you are looking for a SupportSave review, you won’t find a single one on the company’s website. This is rather odd, given that most companies are willing to share positive customer testimonials to keep up a solid online reputation.

Although the company can be found on a variety of independent reviewing platforms, there is not even one SupportSave review there. Thus, if you look for testimonials outside the website, you will only find some feedback from the company employees and some general overviews on reviewing platforms, but with no testimonials.

After many hours of thorough research, we managed to find a few reviews on SupportSave. Some of them share a positive customer experience from working with the company, but others claim that SupportSave failed to meet their expectations.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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