Founded

1982

Employees

10,000+

Rating
3.3

About TeleTech

TTEC Inc., also known as TeleTech, is a global company that helps businesses from across the world design, build, and manage high-level omnichannel customer experiences that enhance brand loyalty and generate more sales. The company has been around for a long time. It was founded in 1982 and developed into a global provider of digital and engagement services. TTEC company has facilities on 6 continents. The company’s global headquarters is located in the United States, while other centers are distributed all over the world. In general, TeleTech has over 100 centers with 50,000+ trained agents who speak more than 49 languages.

TeleTech Services

  • Digital Services

TeleTech offers businesses a range of digital consulting and technology services that were designed to help companies adopt the technology, streamline their operations, and create the best experiences for their customers. This includes such solutions and services as CX analytics, contact center software, CX strategy & digital consulting, omnichannel orchestration, learning & knowledge, as well as AI and automation.

  • Engagement Services

Another group of services you can get at TeleTech is engagement. This group encompasses a wide range of solutions that strive to help you deliver better customer care, mitigate risks, and get professional back-office support that will save the time of your team. A complete list of TeleTech engagement services includes customer care, CX for startups, humanify @ home platform, customer acquisition as a service, back-office, and fraud prevention & detection.

TeleTech Pricing

Although there are no specific details concerning TeleTech pricing on the website, according to the company’s profile on Clutch, the average cost per hour is between $25 and $49.

To get more comprehensive info on TeleTech pricing, you need to reach out to the company’s representatives. This is a rather common policy among the companies in this industry. However, one thing we did like about TeleTech is that, unlike many of its competitors, it allows you to connect with sales reps instantly. Instead of submitting a contact form and waiting for someone to get back to you, you can click the Request a Demo button in the upper right corner of the site and chat with an agent in real-time.

TeleTech Review

There is no Testimonials page where you could check out at least one TeleTech review on the company’s website. But, if you want to learn what experiences other customers had with TeleTech, you can look for additional information outside the website.

The company has a dedicated page on Clutch (a trustworthy reviews platform) but there is only a general overview of the company and not a single TeleTech review. The same situation can be seen on other independent reviewing platforms, which is quite disappointing.

But, if you look up TeleTech on Google, there are quite a few ratings and testimonials. In general, the company has a 3.3-star rating. The testimonials are mixed. There are both those who are willing to refer TeleTech, as well as those customers who didn’t like the obtained services.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

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Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

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Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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