Founded

2002

Employees

50-249

Rating
4.4

About VoiceNation

VoiceNation is a US-based provider of call answering services. The company was founded in 2002 and is located in Buford, GA. Call answering service is the main focus of the company. However, VoiceNation also offers high-quality virtual receptionist services that help businesses ensure an even higher level of customer satisfaction. The core areas of VoiceNation’s expertise are Small Business, Legal, Medical, and Real Estate. However, the company also serves the needs of businesses across other industries.

VoiceNation Services

  • 24/7 Service

VoiceNation is here to help businesses stay available to their customers 24/7 and 365 days a year, including holidays, weekends, and any time of day or night.

  • After Hours

The team of VoiceNation can take care of your call after hours and always ensure customer satisfaction.

  • Bilingual

The company has a large pool of trained, non-English speaking agents who can handle bilingual calls at the same high level.

  • Call Patching

Apart from answering your calls 24/7 and ensuring that none of them is missed, the team of VoiceNation can also instantly forward the most important calls right to you.

  • Order Processing

VoiceNation helps businesses take orders faster and easier. The professional agents can handle order processing over the phone to let your team focus on other things that matter.

  • Disaster Recovery

VoiceNation can back you up in the case of any disaster. The company’s agents will ensure that your business continues to operate effectively even when your lines are down.

  • Virtual PBX

VoiceNation delivers smart virtual PBX solutions that can help your business grow. This includes such services as call forwarding, customized greetings, and custom voicemail.

  • Voicemail

The company can help you set up and manage a customized voicemail.

  • Live Chat

The team of VoiceNation can help you provide even better service to your customers with the help of a convenient live chat managed by expert reps.

VoiceNation Pricing

Typically, providers of virtual receptionist and call answering services do not disclose their rates until you submit an inquiry. However, that’s not the case with VoiceNation, and that’s great! On the website, visitors can find a separate VoiceNation pricing page where the company provides a comprehensive overview of its pricing plans.

As seen on the VoiceNation pricing page, the company offers 6 different plans to chose from:

  • Free Trial - 7-day free trial that provides you with 30 minutes and includes such features as 24/7 Live Answering, No Contract, Instant Activation, Basic Message Taking, and a Dedicated Acct Manager.
  • Basic - $49/month; provides you with 20 minutes and includes the following unlimited features: 24/7 Live Answering, No Contract, Custom Scripting, Unlimited Users, Instant Activation, and a Dedicated Acct Manager.
  • Business - $99/month; provides you with 50 minutes and includes the following unlimited features: 24/7 Live Answering, No Contract, Custom Scripting, Unlimited Users, Instant Activation, and a Dedicated Acct Manager.
  • Pro - $249/month; provides you with 150 minutes and includes the following unlimited features: 24/7 Live Answering, No Contract, Custom Scripting, Unlimited Users, Instant Activation, and a Dedicated Acct Manager.
  • Executive - $449/month; provides you with 300 minutes and includes the following unlimited features: 24/7 Live Answering, No Contract, Custom Scripting, Unlimited Users, Instant Activation, and a Dedicated Acct Manager.
  • Enterprise - $799/month; provides you with 600 minutes and includes the following unlimited features: 24/7 Live Answering, No Contract, Custom Scripting, Unlimited Users, Instant Activation, and a Dedicated Acct Manager.

A few more things you should know about the prices at VoiceNation is that the company does not apply any additional setup fees or hidden charges. Thus, the clients only pay the fixed price according to the chosen plan.

VoiceNation Review

Looking for a VoiceNation review, we came across the company’s profile on Clutch. On this website, the company has collected 38 reviews and earned a total rating of 4.4 stars out of 5. Despite the high rating, there are both positive and negative comments.

Since the opinions about the company varied significantly on Clutch, we decided to look for another VoiceNation review and found more on Google. The company’s rating on Google is just a bit lower than on Clutch - 4.3 stars out of 5. There are over 100 testimonials, among which there are also both negative and positive reviews.

Why Choose Belkins

Belkins is a reliable business partner that has already helped over 430 customers acquire 8,331,490 high-quality leads. Our expertise allowed us to climb the Clutch rating and become one of the top 10 companies that facilitate business growth worldwide. We are ready to dive into your industry and come up with top-notch prospects for your business. Furthermore, we’ll enhance your email deliverability and maximize conversions. Additionally, we will turn you into a thought leader by applying robust LinkedIn marketing strategies. We’ll take care of every aspect of your sales to help you get the best results. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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