Groove Services 

Groove holds the keys to success when it comes to sales engagement. It is achieved through the different services that they offer to their clients. When using the Groove platform, you and your sales team will access implementation, technical, strategic, and creative services. Besides, they also provide customer education and product support. 

  • Implementation Services

Through the implementation services that are offered by Groove, you will get a package that is designed uniquely tailored to meet the needs of your business. To enable outreach sales enablement, you are assisted with a team of dedicated implementation specialists and access to extensive technical resources. 

  • Technical Services

Groove for Salesforce customizes the reporting process to improve the workflow. Through the use of the services, clients will also get data migration, email campaigns, Groove email tracking, email sequencing, and email cadence software. And with the latter, you will be able to increase your campaign open rates through the finding of the optimal frequency that will, in turn, increase the number of subscribers. Coupled with Groove email tracking, you know who has opened your email and who hasn’t. 

  • Strategic and Creative Services

Groove will make sure that you engage with your clients in a way that makes them feel wanted and special. It will be done through content writing for emails, call scripts, and more. 

  • Customer Education and Training

Groove is the best sales engagement tool that all businesses need to have. But to make use of it, you need to know how to utilize it. That is why they offer a Groove masterclass to make sure that they turn you into a Groove expert. And once you understand how to manage it, you will then be able to use it and understand email sequencing that comes with the overall goal of converting prospects into clients. 

  • Product Support

Should any mishaps befall you or something that you don’t seem to understand, you can simply get in touch with the product support team. They will be more than willing to assist you. If you have any questions about the Salesforce email tool or Groove for Salesforce, they will help too. 


Although many have agreed that there are a lot of services that come with using Groove, there is not much information on the pricing of the services and the packages offered. 

Groove Rating

From over 1 500 reviews of Groove, it gets a 4.5-star rating. As for the users, Groove is used by over 70 000 salesforce users. All of them are pleased with the services that they can get from the sales engagement tool.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.