Dakota Performance Solutions was founded in 2000. Currently, the company has three locations — two in the United States and one in Mexico.
The main focus of Dakota Performance Solutions is delivering a full range of Business Process Outsourcing services, including call center, customer support, training, consulting, project management, and others. The company promises businesses to enhance their competitive advantage and help generate more revenue by delivering professional inbound, outbound, marketing, and other services.
Dakota Performance Solutions Services
- Inbound Services
Dakota Performance Solutions helps businesses find and outsource great experts. The company enables you to streamline your everyday business operations and ensure the best outcomes. The available inbound solutions include customer service, sales/customer acquisition, help desk, registration & appointment setting, and third-party verification.
- Outbound Services
Apart from handling inbound activities, Dakota Performance Solutions offers businesses to leverage the professionalism of the best-outsourced specialists to take decent care of a variety of outbound activities. Some of the solutions delivered by the company are sales generation, lead generation, lead qualification, and event marketing. All these solutions are aimed at driving more sales and increasing revenue.
- Marketing Services
Marketing services offered by Dakota Performance Solutions aim to improve business processes, while also boosting the ROI. They include sales accelerator, data analytics, data segmentation, and webinar solutions. Also, in the framework of its marketing services, the company offers a range of suggestions for providing quality and support services. They include quality assurance monitoring, call quality audit, and secret shopper services.
Apart from outsourcing, Dakota Performance Solutions provides businesses with consulting services, assessment, and training for their call and contact centers. The company offers you to leverage their extensive expertise in order to boost the quality and overall performance of your own team.
- Other Solutions
Apart from everything mentioned above, Dakota Performance Solutions also offers a set of special suggestions that can help you make your business processes even more effective. They include automated call solutions, Amazon web services, contact center, cloud solutions, customer relationship management, unified voice communications, and Artificial Intelligence.
Dakota Performance Solutions Pricing
While the company tells its potential customers quite a lot about its services, mission, and vision, Dakota Performance Solutions pricing policy remains undisclosed. On the website, you won’t find any details about how the company forms prices for its service or what the minimal cost is.
On other trusted platforms, there is also no information about Dakota Performance Solutions pricing. So, apparently, one has to contact the company directly to get additional details.
Dakota Performance Solutions Review
With already 20 years of experience in delivering BPO services, you’d think Dakota Performance solutions should have tons of customer reviews. However, that’s not the case.
On the company’s website, there are no testimonials. What’s more, you can barely find even one Dakota Performance Solutions review on the web. There are so few of them, which looks kind of odd.
According to Google, the company has a 4.5-star rating out of 5. The rating is based on 12 reviews. However, most of these testimonials are submitted by the company’s employees. There is only one Dakota Performance Solutions review or a couple of them left by actual customers.
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