Konecta is a provider of services aimed at optimizing business processes and ensuring productivity. The company was founded in 1999, and over 20 years of experience turned it into a truly global brand.
Grupo Konecta consists of multiple offices across the globe. The company’s headquarters is located in Spain. At the same time, there are Konecta Colombia, Argentina, Brazil, Chile, Mexico, Morocco, Peru, and Portugal offices. Apart from having global offices, the company also features a huge number of professionals from 9 countries. Businesses can even cooperate with Grupo Konecta UK professionals.
One of the key missions of Konecta is to enable its clients to boost the efficiency and productivity of their business processes. For this purpose, the company combines a set of comprehensive end-to-end management practices. Konecta helps businesses with planning and implementing front and back-office internal tasks and controls the activities of external agents to achieve the best results.
- Customer Service
One more solution offered by Konecta is customer service. The company helps businesses take their customer service activities to the next level to ensure great engagement and satisfaction. Konecta allows its clients to deliver enhanced customer service through a variety of channels in both B2C and B2B environments.
- Back Office
The company’s Back Office service aims to help businesses optimize their support processes to improve the results. This category of services includes a full range of end-to-end solutions, such as consultation, automation of routine, etc.
- Social Media
One of the core goals of the services delivered by Konecta is to help businesses interact with their customers in an immediate, high-grade, efficient manner. Thus, recognizing the growing demand for social media, Konecta has adapted its service offerings to meet this need. The company’s Social Media service is there to help you interact with your customers through their preferred channels and boost the value of social networking.
- Legal & Collections
Konecta provides effective collection management services for businesses across various sectors, including banking and finance, utilities, telecommunications, insurance, and others. Konecta promises you to deliver exceptional debt recovery and debt collection services that will ensure the desired results.
One more thing Konecta can do for you is to help you acquire new customers to drive more sales. The company uses its vast experience and time-tested techniques to provide effective multichannel sales and communication solutions, which include planning and implementation of campaigns and analysis of results. At the same time, the company offers effective solutions to help you retain your existing clients.
- Field Marketing
Lastly, Konecta can help businesses reach their short-term and long-term objectives by delivering high-quality field marketing services. The core goal of these services is to boost your brand’s positioning, attract more prospects, and, thus, generate more revenue.
As stated in the company’s account on Clutch, the minimum project size according to Konecta pricing policy should be $1,000 or more. Unfortunately, that’s basically the only thing we know about Konecta pricing. On the company’s website, there is no information about available pricing plans, fixed rates, or other fees. So, eventually, to get at least some details, you have to connect with Konecta reps.
Based on what we already know about Konecta, the company positions itself as a trusted and reliable vendor of services. The company has been around for over 20 years, helping businesses attain their goals. Also, the company holds a number of awards. But, despite all these facts, there is not a single Konecta review on the website.
However, if you look up an unbiased Konecta review on the Internet, you will be able to find some testimonials across different independent platforms and social media. Some of the available testimonials are positive, but there are some negative ones as well.
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