Founded

2011

Employees

50-249

Rating
4.2

About Netcast BPO

Netcast BPO is a well-established provider of contact center services and business process outsourcing. It operates only in the technology, retail, utility, and financial niches. The company’s contact center agents specialize in four directions, such as sales, tech support, customer service, and social media optimization. Netcast BPO also finds the right custom touchpoints to engage its target audience.

Netcast BPO is a cutting-edge vendor of business process outsourcing and contact center services. The company was founded in 2011 and is now delivering both onshore and offshore contact center, back office, and custom touchpoints solutions for businesses.

Netcast BPO is serving businesses from all over the world. However, the company is rather narrow-focused. It provides solutions to customers only from four industries that include retail, financial services, utility, and technology.

The company’s centers and offices are located in two countries. Netcast BPO Philippines features three locations in San Fernando, Baguio, and Manilla. And the company also has one location in North America, to be more precise, in Atlantic City, NJ.

The company has almost 10 years of experience in its field. Despite this fact, they don’t share any information about the key customers they’ve already served.

Netcast BPO Services

  • Contact Center
    The company offers businesses to outsource a wide range of tasks to its professional contact center agents. The Netcast BPO contact center services can be divided into four categories - sales (inbound/outbound/blended, upselling & cross-selling, and touchpoint connection), customer service (customer retention, revenue generation options, billing/returns/FAQ, etc.), tech support, and social media optimization and support.
  • Back Office
    In the framework of its back-office services, Netcast BPO offers such features as transcription (including medical, legal, and other), data entry, third party verification, and customer experience (VOC).
  • Custom Touch Points
    Netcast BPO helps businesses connect with their customers and prospects the right way. The company covers a wide range of channels to help each business find the right customer touchpoints, including phone, email, chat, and web help.

Netcast BPO Pricing

The website clearly lacks information on Netcast BPO pricing. There is a dedicated Prices page, which, however, doesn’t provide any specific details.

The company claims that its rates are competitive and affordable. According to their website, the Netcast BPO pricing policy offers the following rate structures:

  • Per connect minute
  • Hourly
  • Incentive-based
  • Per transaction

A combination of all the above-mentioned structures is also available.

While there are no fixed rates specified on the website, the company promises to deliver cost-efficient services to every client. According to the company itself, its team is capable of offering the best rates thanks to a wise combination of offshore and US-based personnel.

Netcast BPO Review

The company’s website is quite simple and doesn’t provide much information. On the site, you won’t find even a single Netcast BPO review.

If you look up the company on the Internet, you can find its profile on Clutch. Here, the company has a 5-star rating based on only 3 reviews, all of which are 5-star.

However, not all the feedback left by customers about this company is positive. If you look better, you can even find a negative Netcast BPO review. And if you look up the company’s profile at Indeed, you will learn that former employees rate the company with only 3.3 stars.

Why Choose Belkins

Having provided 8,331,490 qualified leads to over 430 clients, we are eager to boost your sales results. Belkins belongs to the world’s top 10 companies on Clutch, facilitating business growth. Not only do we provide high-quality target leads, but we also maximize your conversions by testing and improving your email deliverability. Moreover, we ensure powerful LinkedIn Marketing turning you into a thought leader. Our comprehensive approach enhances every aspect of your sales, so make the most of your efforts. 

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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