Founded

1982

Employees

50-249

Rating
4.1

About Nexa

Nexa has a long history of excellent customer service, having helped B2B businesses handle interactions since 1982. It ensures outstanding virtual receptionist and 24/7 live answering services. The company applies the latest technology to ensure smooth communication with clients, so that businesses can focus on other important tasks. Nexa offers exceptional solutions to home service companies and medical institutions.

Nexa is one of the leading companies engaged in delivering 24/7 live answering and virtual receptionist services. The company is a true old-timer of the industry. Founded in 1982, the Nexa call center has been growing, expanding, and constantly improving to serve the needs of its customers.

The company’s core mission is to help businesses handle interactions with ease. The Nexa contact center will take full care of call answering and other receptionist’s tasks to help your team focus on what really matters. Their team consists of polite, friendly, and dedicated receptionists, ready to serve your needs 24/7 for the sake of the exceptional customer experience.

Nexa Services

  • NexaProfessional
    NexaProfessional is a service aimed to help businesses never miss appointments, calls, and potential customers. The service is available for businesses across different industries, including real estate, legal, insurance, professional services, and many others. This service helps Nexa customers get the most of each sales opportunity and handle customer interactions well.
  • NexaMedical
    This service is meant for medical organizations looking for an effective receptionist service to handle caretakers' and patients' calls rather than leads and buyers. It aims to ensure an excellent patient experience at every level. It includes everything from scheduling appointments and integrating them into your calendar, to connecting callers with the right doctor.
  • NexaHomeServices
    Nexa services are available not only within your office but even at home. The company’s dedicated receptionists know that when customers call, they need fast assistance. And if you fail to provide it, this might turn into a missed opportunity. NexaHomeServices is aimed at helping capture every opportunity 24/7 anywhere!
  • NexaPlus
    NexaPlus is an extended form of the company’s NexaProfessional service. It also takes care of calls but, in addition, it helps qualify leads, establish benchmarks, and ensure the highest levels of lead capture and conversion rates.
  • NexaSupport
    This is a full-fledged customer support service that helps companies ensure customer satisfaction and deliver an outstanding experience at all times. This service includes around-the-clock support, creation and management of tickets, workflow escalation, and so on.

Nexa Pricing

At Nexa com, there is a Plans & Pricing page telling a bit about the Nexa pricing policy. Basically, the company has two different plans available at the moment.

  • Nexa Go — The first Nexa pricing plan is created specifically for businesses with low and mid volumes. It contains all the same features, including receptionist services, live answering, and reporting. However, it allows companies to pay for only what they’ve used. The plan costs $75 per month with a $1.50 fee for each minute of a call.
  • Enterprise — The second Nexa pricing plan is designed for clients with unique needs or large volumes. The cost of the plan is calculated individually, based on the scope of the project and other relevant details. In addition to the standard services, this plan also includes CRM integrations, a 24/7 appointment setting, as well as lead intake and follow-ups.

Nexa Review

So what do customers say about this partner? On the website, you can find plenty of testimonials. Of course, each Nexa review posted on their website sounds 100% happy. However, when you dig deeper, it turns out that not each and every customer remains satisfied.

On Clutch, the company has a 5-star rating. This may look impressive, but only until you figure out that this rating is calculated based on just one Nexa review. However, if you look for more reviews on the web, you can as well find multiple negative testimonials, left by customers who are not that pleased with the service quality.

Why Choose Belkins

Having provided 8,331,490 qualified leads to over 430 clients, we are eager to boost your sales results. Belkins belongs to the world’s top 10 companies on Clutch, facilitating business growth. Not only do we provide high-quality target leads, but we also maximize your conversions by testing and improving your email deliverability. Moreover, we ensure powerful LinkedIn Marketing turning you into a thought leader. Our comprehensive approach enhances every aspect of your sales, so make the most of your efforts. 

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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