Founded

1980

Employees

250-999

Rating
4.6

About Onbrand24

Founded in 1980, Onbrand24 offers both outbound and inbound call center services. This outsourcing provider is most efficient at driving sales, generating and engaging leads, and enhancing customer satisfaction. It also ensures excellent upselling and cross-selling services, as well as powerful social media support and live chat support.

Onbrand24 is one of the leading call center outsourcing providers with a long history. The company was founded in 1980. Onbrand24 is a US-based lead generation company that currently owns dedicated call centers all across the country. Onbrand24 Beverly MA was the com\u///\г.pany’s first center and is presently its headquarters. Apart from that, there are also six more call centers in the US, including Onbrand24 Savannah GA, and even one call center outside the United States, in Sydney, Canada.

The company has been expanding and gaining popularity quite rapidly. According to its website, Onbrand24 has been granted a number of awards for delivering high-quality call center solutions.

Currently, Onbrand24 has two major directions of its services - outbound sales and inbound sales. The company is engaged in helping its customers to generate leads, drive sales, and ensure customer satisfaction through all levels of cooperation. 

Onbrand24 Services

Inbound Call Center Services

  • Customer Service Outsourcing
    Onbrand24 helps businesses find the best callers who can merge into their in-house team to keep their business leads satisfied and happy at all times.
  • Help Desk
    The company also delivers handy help desk solutions to help businesses handle basic maintenance, password resets, troubleshooting, and more.
  • Order Processing
    Onbrand24 helps your team focus on closing deals, whereas the Onbrand24 team will take care of all order processing stages and relevant issues.
  • Upselling/Cross-Selling
    Experienced and well-trained representatives from Onbrand24 can help your team boost the average order size by providing upselling and cross-selling services.
  • Live Chat Support
    The company helps businesses interact with their clients more efficiently, delivering immediate customer support 24/7 with a handy live chat feature.
  • Social Media Support
    Onbrand24 can help you benefit from using social media for interacting with customers and prospects and reaching your business goals.
  • Agent Solutions
    Onbrand24 also offers effective call center agent solutions to help businesses deliver outstanding customer experience and build brand loyalty.

Outbound Call Center Services

  • B2B Appointment Setting
    Onbrand24 offers help with scheduling promising appointments with the right leads so that your team could close more deals in less time.
  • B2B Customer Win-Back
    Onbrand24 helps businesses build custom win-back strategies to reactivate inactive clients and encourage them to come back for new deals.
  • B2B List/Database Scrubbing
    The company provides handy database services to help businesses update their contact lists and ensure they contain only valid and up-to-date information.
  • B2B Customer Surveys and Market Research
    Onbrand24 helps companies gain helpful insights through in-depth market research and customer surveying.
  • B2B Lead Generation
    The Onbrand24 team offers to handle cold calling and appointment setting to deliver high-quality leads directly to its clients’ sales pipelines.
  • B2B/B2C Inside Sales
    Finally, the last service offered at Onbrand24 is B2B/B2C Inside Sales.

Onbrand24 Pricing

The Onbrand24 pricing policy is kept secret. There are no mentions of available plans, fees, or Onbrand24 pricing models. According to Clutch, the minimum project size required is $5,000. However, the cost of each project is calculated individually. Thus, to learn more, one has to schedule a consultation with the company’s reps and request a quote.

Onbrand24 Review

On the company's website, you can find a few Onbrand24 reviews that claim it's a very adept and result-oriented company. The Onbrand24 review on Clutch is also quite positive. Though there are only 4 reviews posted, the overall company’s rating is still quite high - 4.6 stars out of 5.

Both the Onbrand24 review posted on Clutch and those testimonials available on the company’s website creates a feeling of its decency and reliability. However, it is worth noting that not 100% of the company’s customers remain fully satisfied. On the Internet, there is also a sufficient number of negative reviews from clients who didn’t receive the expected results from their collaboration with Onbrand24.

Why Choose Belkins

Having provided 8,331,490 qualified leads to over 430 clients, we are eager to boost your sales results. Belkins belongs to the world’s top 10 companies on Clutch, facilitating business growth. Not only do we provide high-quality target leads, but we also maximize your conversions by testing and improving your email deliverability. Moreover, we ensure powerful LinkedIn Marketing turning you into a thought leader. Our comprehensive approach enhances every aspect of your sales, so make the most of your efforts. 

Facilitate your Lead Generation with Belkins

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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