Quality Contact Solutions has been around for some time. Founded in 2007, the company has been delivering effective call center solutions and b2b lead generation for better sales outcomes. QCS is known as a world-class telesales company that delivers excellent results to its customers.
The company serves both B2B and B2C businesses from different industries, including agriculture, automotive, energy & utilities, media & entertainment, healthcare, publishing, telecom, and others.
Some of the key customers (according to the company’s website) are Allstate, SHRM, Black Hills Energy, DMA, Farmers Insurance, CBSRad, and others.
Quality Contact Solutions Services
- Inbound Call Center Services
Quality Contact Solutions offers B2B and B2C companies to leverage their team’s extensive experience and proficiency to ensure outstanding quality of customer service. The company provides a wide range of inbound services including telemarketing, customer service, technical support, contact solutions, appointment setting and contact management.
- B2B Outbound Marketing
The QCS team has over 5 years of experience in helping businesses drive sales and generate revenue with the help of Quality Contact Solutions outbound marketing services. The company helps businesses build an effective outsourced telemarketing strategy. Also, QCS can help you generate qualified sales leads and set appointments with the right leads.
- B2C Outbound Marketing
Since the company serves both B2B and B2C businesses across different industries, it has developed a special outbound marketing service for B2C clients as well. QCS promises to reduce the costs and time spent on your B2C outbound strategy. It helps businesses with their cross-sell campaigns, as well as inbound and contact management services.
- Consulting & Outsourced Telemarketing QA
One more service offered at Quality Contact Solutions is consulting & outsource telemarketing QA. The company offers businesses to objectively assess their needs and provide effective recommendations on how to streamline the process and get better results.
Quality Contact Solutions Pricing
Unfortunately, there is no Quality Contact Solutions pricing page on the company’s website. This indicates that the company is either sticking to a non-disclosure policy or that the cost is calculated individually for every customer, depending on the project scale, needs, and goals.
However, if you want to learn more about the Quality Contact Solutions pricing on the home page, there is a contact phone number and a Request a Price Quote button. Users can connect with the company’s reps to learn more details.
Quality Contact Solutions Review
What do people say about QCS? In the About Us section on the company’s website, you can find a page called Clients. Here you can find a list of customers who have already used the QCS services. Also, on the website, you can read a few customer success stories. However, there is no single Quality Contact Solutions review.
We managed to find more customer feedback on the web. Thus, the company’s account on Clutch has a 4.6-star rating, calculated based on 8 reviews, which is not bad. Most comments are very positive. However, there are a few neutral ones and even one Quality Contact Solutions review that only awards the company 3.5 stars.
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