Ventrica is a UK-based outsourced contact center company. Ventrica was founded in 2010, but throughout 10 years of its experience, it has gained a pretty solid reputation and an extensive customer base.
Ventrica has been given multiple awards. Some of these awards include the UKCCF Awards 2019 (bronze winner) and the UK National Contact Centre Awards 2018 (gold winner). The full list is available on the company’s site.
If you check the “Trusted by global brands” page on the company’s website, you can find a list of the key customers Ventrica has served. We have to admit that the company’s portfolio is quite impressive since it contains such big names as UGG, McDonald’s, Clarins, Cannon, Jimmy Choo, Agent Provocateur, New Look, and others.
- Dedicated Customer Services
Ventrica helps businesses take their customer services to the next level. The company’s agents can help to assess and enhance your customer service strategy to ensure customer satisfaction.
- Inbound Bureau
The Ventrica’s inbound bureau is there to help businesses get through peak seasons and high-volume periods without losing a single opportunity. The bureau operates 24/7, 365 days a year to ensure that no calls will be missed.
- Outbound Sales
The company also offers to help you manage your outbound sales activities to help engage the key senior business decision-makers from SMEs to Corporates.
- Multilingual Service
To meet the needs of all its customers around the world and help you deliver exceptional customer service to international clients, Ventrica delivers its services in multiple languages.
Ventrica delivers helpful and effective consulting services to customers who are looking to transform their operations and achieve better results in the long run.
- Customer Insight
Finally, Ventrica also delivers intelligent insight data to help businesses take their customer experience even further.
While the website provides lots of details concerning their origin, available services, and other work-related nuances, they don’t give even a handful of info about Ventrica pricing. To get a calculated price, new customers have to communicate with Ventrica’s representatives.
We managed to find some approximate details of Ventrica pricing on Clutch. As stated on this platform, on average, every specialist from this company is supposed to get paid <$25 an hour. At the same platform, it is specified that the minimum project size to use Ventrica services is $1,000.
The company’s portfolio is really impressive. According to its website, many famous international brands have used or are still using Ventrica's services. With that in mind, it feels rather odd to know that there isn't a single Ventrica review offered on the website.
As for the external resources, it is possible to find an unbiased Ventrica review on different forums and platforms with testimonials. Ventrica has a 4.0-star rating out of 5, which is a good result. However, apart from positive reviews, the company is also getting some negative feedback.
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