Founded

1997

Employees

10-49

Rating
4.5

About Verbatim

Verbatim is a UK-based provider of diverse services, such as call answering, virtual call center, and others. Its virtual receptionist service gained momentum, helping numerous businesses across the globe catch incredible sales opportunities. This company also ensures robust business continuity, meaning that all calls are answered in case of a sudden system failure.

The Verbatim call center company was founded in 1997 and is one of the best UK-based providers of call answering, business continuity, lead qualification, virtual call center, and other services.

Verbatim UK is here to help B2B and B2C businesses effectively interact with their clients. The company employs a large team of agents who can deliver high-quality customer care 24/7.

The company has been around for quite a while and claims to be one of the leading providers of answering and call center services. No wonder why the company’s list of clients is quite extensive. In fact, according to the Verbatim website, the company has even served such big and well-known brands as Volkswagen Group UK, Knight Frank, HelpAge International, Berkshire Community Foundation, London Overground, NRG Network, Zenith, and others.

Verbatim Services

  • Call Answering
    Verbatim helps businesses serve their customers better at a lower expense for their teams. The company’s agents will gladly take care of all your calls and ensure high service quality.
  • Virtual Receptionist
    Verbatim helps companies ensure that they never miss a call from a customer. The virtual receptionist service is a smart solution that helps businesses catch every sales opportunity and ensure customer satisfaction.
  • 24/7 Call Answering
    The team of pro callers from Verbatim is ready to take care of all your out-of-hours emergency calls by providing high-quality call answering help around-the-clock.
  • Business Continuity
    Verbatim also offers a handy business continuity service that is designed to ensure that your calls will be still answered even if the system fails. This service enables businesses to quickly transfer their daily call operations to a professional call center in case of an emergency.
  • Lead Qualification
    One more service businesses can get from Verbatim is lead qualification. The company promises to take on the hard work of qualifying leads to provide you with more sales opportunities.
  • Virtual Call Centre
    Finally, the last type of service offered by Verbatim is a virtual call center. This service allows businesses to outsource all customer communication to a pro team and deliver great customer care with less effort.

Verbatim Pricing

Unlike its competitors, the company offers its services at a fixed fee. The Verbatim pricing model is clearly stated on their website. The cost of services package is just £2.25 per day. At the same time, the Verbatim pricing policy also implies a rollover of the unused calls, which is definitely a good thing.

Another thing offered by Verbatim in terms of prices is a risk-free trial period. The company offers new customers to test-run its services for 30 days without any risks. If you decide that the services haven't brought the expected result, you can claim your money back.

Verbatim Review

If you are looking for a Verbatim review, you can first check out the Testimonials page on their website. Here, you will find quite many written comments, as well as some video reviews about the company and its services.

Of course, every Verbatim review posted on the website is positive. However, if you search for reviews outside the website, not all of them are good. There are both negative and positive testimonials about this company.

Why Choose Belkins

Having provided 8,331,490 qualified leads to over 430 clients, we are eager to boost your sales results. Belkins belongs to the world’s top 10 companies on Clutch, facilitating business growth. Not only do we provide high-quality target leads, but we also maximize your conversions by testing and improving your email deliverability. Moreover, we ensure powerful LinkedIn Marketing turning you into a thought leader. Our comprehensive approach enhances every aspect of your sales, so make the most of your efforts. 

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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