Founded

2005

Employees

11-50

Rating
3.6

About DialSource

DialSource is a well-known software provider that delivers excellent products to different businesses. The company was founded in 2005 and has a team of established experts that meet the needs of the most demanding customers. DialSource produces excellent outreach software, as well as project management tools to facilitate the team's performance. The company also allows for seamless CRM integration, making sure that none of your contacts gets lost. Therefore, all of your calls will be recorded and added to the CRM, so that your SDRs can access this data whenever they need it. You can also observe your customer engagement in real-time, which can help you understand the “aha” moment when the client is ready to make a purchase.

Company Services

Inbound Calls

It is possible to direct your incoming calls to the right expert using the Automatic Call Distributor. It will also make sure that your team members won't miss a call or voicemail.

Outbound Calls

This feature will allow you to apply pre-recorded voicemails created with regard to your previous experience with the prospect. Use this approach in order to avoid wasting time on the leads that don't qualify and train your sales team.

CRM Automation

Connect DialSource with your existing system to embrace the power of Microsoft Dynamics or Salesforce. You will be able to automate your workflow by using a simplified interface and outstanding features offered by DialSource’s CRM automation tool. 

Coaching & Management

You can keep track of your agent availability and call flow and manage call queues and experts easily with DialSource. You can use this feature if you have one or a few call centers. Use a single dashboard to access all of your targets and leverage call data to analyze the team’s performance. 

Workflow Management

You will be able to automate your workflow by applying a special feature from Connect DialSource. It is possible to provide qualified leads to your SDRs at the right time and assist them with timely help. The workflow management feature will also help you to decrease the amount of manual work. 

Data & Analytics

Be sure to dig deep into the analytics provided by DialSource. You can foresee the outcomes of most calls if you devote some time to investigating the reports. All of them are native to the CRM, which means that you will be able to access your agent performance and call analytics in the reporting tools you are already familiar with. 

Company Pricing

DialSource costs $65 per user per month, the payment should be done once a year. 

Company Review

DialSource has 3.6 stars out of 5, which means that the company is doing pretty well, although some of its products need improvement. Users particularly like the features that help to quickly recollect the customers’ data having to search all the folders on their computer. They also enjoy a high level of security provided by the company. It is as simple as that — your data is safely stored in your CRM system where it belongs.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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