Founded

2003

Employees

51-200

Rating
4.2

About VanillaSoft

VanillaSoft belongs to popular sales engagement platforms that help businesses generate awesome leads. It is a privately held company located in Texas. Its experts manage to engage circa 15,000,000 contacts every month. The company performs a variety of functions that have a great impact on sales. For instance, it allows for a quick response so that new prospects can stay engaged and never leave the website having their questions unanswered. Furthermore, VanillaSoft helps SDRs to have more meaningful and consistent interactions with leads. Numerous reps all over the world apply this progressive software to make the most of their sales opportunities. You will love the platform’s features, such as intellective routing and a powerful sales engine. Apply them to boost your sales results and increase your team’s productivity. You can use VanillaSoft as a separate tool or combine it with other CRM systems.

Company Services

  • effective lead generation, management, and integration;
  • seamless appointment setting;
  • logical branch scripting;
  • convenient dashboard displaying real-time activity;
  • ready-made email templates that are easy to adjust to your specific needs;
  • queue-based prospect routing;
  • dynamic caller scripts;
  • detailed web reporting;
  • thorough data segmentation;
  • stewardship automation;
  • bulk email creation;
  • multi-level selling.

VanillaSoft also has an incredible reputation for fundraising campaigns. A high degree of customization makes the software easily adjustable. Thus, you can tailor it to the specific needs of your campaigns. Moreover, the CRM’s intelligent workflow automation will boost your overall performance since the company does its best to implement the best practices and the latest technology to streamline its customers’ businesses. 

Company Pricing

VanillaSoft pricing is pretty democratic, as the company charges $80 per user per month. However, be prepared to pay $100 for the first user if you’ve never interacted with the platform before. 

Company Review

In general, customers like VanillaSoft since it provides a wide range of awesome options for business development and improving sales results. They especially enjoy its ready-made templates that are easy and fun to work with. The platform’s interface is also pretty user-friendly and rarely has bugs that can slow down the whole process. 

VanillaSoft also allows for making over 200+ calls per day and schedules appointments like no other tool. It is really easy to manage your calendar; the platform also provides comprehensive lead data in their profiles, so you will never get confused. It is also not difficult to create highly personalized messages and campaigns with VanillaSoft.

At the same time, the company has a relatively low rating on G2 (4.2.) The reason is, VanillaSoft customer service might drive anyone crazy. Sometimes the system is down, so it is impossible to get a quick reply from a manager. What’s even more frustrating, the company’s call center may also be unable to do their work due to technical malfunction. VanillaSoft also experiences issues with its dialing application. Not only do they slow down office workers, but they also hinder the work of remote employees who cannot make calls from home. Nevertheless, the company does its best to overcome the obstacles mentioned above and improve its operations.

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Information obtained from publicly accessible sources. Any data interpretation is our opinion.

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Frequently Asked Questions

Want to know more about our services?

Can you guarantee the number of appointments you set?

Being an acquisition partner and providing guarantees is one of our competitive advantages. Before you sign up, we will tell you how many appointments we can schedule per month in your industry and calculate the estimated cost per appointment.

What happens if you don’t fulfill the commitment?

Our average conversion from a Lead to an Appointment is at 1-2%, based on 5,000 different campaigns for 20 industries and 250 clients. We know that 500 leads translates into 5-10 appointments booked. If we don’t hit the target over the course of 4 weeks, we work at no cost for you, generating more leads, starting more conversations with prospects until we get the job done.

What’s the average appointment acquisition cost?

Typically, our clients report it to be from $200 to $400. However, this number can be lower or higher, depending on your target audience and the value proposition. You can talk to one of our experts and receive a quote tailored specifically to your business.

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