Jeffrey is a digital content marketer for B2B technology startups and marketing agencies.
Published:2024-11-26
Reading time:14 m
When a service provider offers you omnichannel marketing, it does not mean they’ll consider every available online and offline channel and then tailor the best approach for your situation. If they say they will, run the other way.
Every industry comes with its own unique marketing preferences, hurdles, and regulations. Likewise, each channel has a learning curve when applied to different industries. To be effective, agencies have to first figure out which channels and industries they themselves are most effective at.
As marketing agencies acquire channel expertise and experience, they may specialize in a handful of different ones.
Today, all channels have become saturated and more difficult to penetrate with traditional methods. To combat this, agencies are figuring out ways to interconnect their usual marketing tactics into a more cohesive, omnichannel approach.
To find the best omnichannel marketing agency for your business in 2025, we can start by answering a few questions.
Ready to get started?If you’re eager to discuss your current marketing and business goals and how an omnichannel approach could help achieve them, .
How to choose the right omnichannel marketing for your business
Knowing what kind of marketing will work best starts with knowing who you’re trying to reach.
Therefore, understanding your audience and how they like to engage with you is a huge piece of the omnichannel puzzle. This is where user research becomes instrumental to your entire approach. It reveals how your target audience interacts with different channels at each stage of the sales funnel.
In other words, user research tells you how (and to whom) to send the right message at the right time. Because not all omnichannel marketing is created equally, this greatly informs what the best approach is for your business.
For instance, LinkedIn may be ideal for building familiarity and securing initial connections. However, clients in B2B are often reluctant to book a call through direct messages. Follow-up emails might be more effective at nurturing leads through the funnel. Intent-based calling could work best for finally converting them.
Knowing how to leverage an omnichannel approach to such a nuanced extent starts with knowing your Ideal Customer Profile (ICP) very well. Strategy, tactics, and selecting the best channels come next.
Decide which strategy and tactics you need
Conventional digital outbound marketing methods like email or social media outreach are mainstays for B2B lead generation, while digital PR builds brand authority in competitive spaces.
How do you know where to start?
Following user research, market and lead research is needed to develop a strategy, which then allows you to match tactics to business objectives.
Determine what channels are best for your industry
Different industries favor different channels. While tech or finance might rely heavily on LinkedIn and email for professional engagement, retail or hospitality sectors favor visual platforms like Instagram.
However, social platforms, channels, and audience preferences are in a constant state of flux. Knowing which channels to prioritize and tailor your messaging to requires experience marketing in your industry.
If you’re planning to build your omnichannel marketing efforts in-house and you’re not sure where to put your stake as a primary channel, here’s how you can gather insights:
User interviews
Lead research
Competitor research
Know if you need a service that integrates with your existing marketing
If you’ve already invested in an internal team but still lack the time or resources to manage a complex omnichannel strategy, then it makes more sense to integrate instead of starting from scratch.
Unfortunately, most outsourced service providers already have their own streamlined approach. So, how do you connect the two?
The answer is to find a company that is willing to work with you more as a partner than an entirely external outsourced services provider.
At Belkins, we find partnership arrangements work better to integrate marketing efforts into our clients’ current operations. They help ensure better execution, consistency, and efficiency as each channel is leveraged to support and complement the other.
Best omnichannel marketing companies
Of course, we’re biased but we tried to balance this list by creating objective categories and describing how each company is different from the other rather than simply better or worse.
Here are our picks for the best omnichannel marketing companies and agencies:
Tag: Best multichannel creative content production
Refuel Agency: Best for Out-of-Home (OOH) marketing and display advertising
Percepture: Best for cross-channel online and offline campaigns
Belkins
We founded Belkins, a B2B lead generation and appointment-setting agency, in 2017. Since then, we’ve built a team of over 250 specialists.
We’re recognized for our expertise in outbound marketing, specifically, sales development and omnichannel lead generation.
At Belkins, we integrate our omnichannel approach into your existing sales and marketing framework. To achieve precision targeting with comprehensive reach, we combine the following processes into a cohesive strategy:
Competency mapping: We do a 360-degree analysis to understand the industries and verticals your prospects are currently in. We then gather data and insights into your prospects’ behavior, challenges, preferred communication channels, and more.
Channel audits: After we’ve developed specific profiles and buying personas for targeted outreach, we examine every one of your communication assets to incorporate into our strategy. These typically include your website, social media profiles, blog, case studies, testimonials, etc.
Strategy consulting: We bridge the gap between your sales and marketing teams with an integrated program that relies on collaboration to achieve shared goals.
Lead nurturing: We nurture leads from the earliest stages of the buyer’s journey and maintain engagement through omnichannel touchpoints to guide prospects through the sales funnel while keeping conversion rates high.
Business process outsourcing: We handle the tactical execution of lead generation, outbound marketing, and user research, allowing you to focus on core business functions.
Appointment setting expertise: As leaders in B2B appointment setting, we deliver highly qualified leads who are primed for productive conversations and higher closing rates.
With this comprehensive approach, all of your sales and marketing efforts become part of a concerted strategy to maximize efficiency and conversion across every stage of the customer journey.
To help you better understand what sets us apart, below are 3 key reasons why our clients choose us.
We take a results-focused approach.
ROI-focused strategies: We start with your bottom line then reverse engineer strategies and measure them at every stage to ensure they produce a return on investment.
Comprehensive service offerings: From appointment setting and demand generation to sales enablement and CRM consulting, our suite of services makes us versatile in meeting the unique challenges your business faces.
Credibility and trust: We’re proud of our proven track record, backed by social proof and industry awards that continue to showcase our omnichannel lead generation capabilities.
We invest heavily in our people.
Depth of omnichannel expertise: Our SDRs are trained to understand your target market and personalize outreach. Prospects are guided seamlessly through the funnel and engaged through tailored messaging at optimal times across all channels.
Reduced turnover: By focusing on the growth and well-being of our SDRs, we make it worth it for them to invest in us, which allows us to maintain a stable, experienced team focused on delivering consistent results.
We care about transparency and communication.
Efficient collaboration: Transparency brings smoother interactions between teams, paving the way for efficient execution and better alignment with your ROI goals.
Building long-term relationships: By setting realistic expectations and not overpromising (like many of our competitors), we set the stage for long-term partnerships built on mutual respect, trust, and clear communication.
Channels: Belkins’ omnichannel model offers:
Cold email outreach: Data-backed and segmented emails designed for high engagement
Intent-based calling: Timed calls that follow up on pre-existing interactions for a personalized touch and overcoming objections
Google Ads and PPC retargeting: Brand visibility to maintain engagement across channels
Industry focus: Our experience and focus is in servicing midsize and enterprise-level clients in the following sectors:
Medical technology & healthcare
Notable clients: GE HealthCare, OpenTeleHealth, Grafi
GE HealthCare case study: In a partnership aimed at boosting their presence at major medical technology events, Belkins scheduled 135 in-person meetings for GE HealthCare over 7 months, significantly outperforming their goal of 30 meetings at a single conference. This strategy involved a deep dive into the client’s product line, rigorous campaign planning, and personalized outreach, yielding a lead-to-appointment conversion rate ranging from 4.2% to 13.8% across various events.
OpenTeleHealth case study: Managed 116 meetings in 4 months, rapidly establishing market presence in remote healthcare tech
Manufacturing
Notable clients: IGS, AMI Global, SEKISUI
IGS case study: Arranged 330 appointments over 15 months through 77 targeted email campaigns, focusing on industries like chemical manufacturing and oil and gas. These campaigns targeted high-level decision-makers, consistently achieving 120% of monthly KPIs.
Electronics
Notable clients: Omnicharge, Acer, HP, Sharp
Omnicharge case study: Achieved a 50% boost in appointment rates by integrating personalized email and LinkedIn outreach
Renewable energy
Notable clients: Alectric Renewables, Clean Energy, Smappee, Lion Energy
Alectric Renewables: Secured 150+ meetings in a year, creating pipeline momentum and significant lead flow
Other industries:
IT
SaaS services
Telecommunications
Logistics
Finance
Agencies
Video and media production
Consulting
Construction
Recruitment and staffing
Pricing: We offer custom, scalable pricing tailored to your specific needs and the size of each project. Overall, our pricing is competitive within the B2B lead generation space. Here’s a video to give you a more specific breakdown.
Strengths: We have a number of strengths, but all of them are deeply rooted in our data-centric, omnichannel proficiency and unique approach to synchronizing sales and marketing.
With expertise across all major outbound channels — email, LinkedIn, calling, etc. — our team designs customized lead journeys that are the result of years of cross-industry experience.
We also use measurable systems to track the performance of each channel, which provides us with benchmarks for continuous growth.
Proprietary products:
Folderly: Ensures email deliverability to maximize campaign reach
Charge: Assists in optimizing email campaign performance and tracking
“Their commitment to helping us achieve success with our goals was thoroughly recognized through their hard work.”
— Veronica Andrews, Marketing Specialist at Cengage
“We had an increase in our pipeline by 200% in the first 3 months.”
— Roman Eaton, Head of Sales and Customer Success
“Their creative approach to breaking through the clutter of digital marketing is impressive.”
— Scott Chatten, Senior Director of Technology at Programmers.io
To get a better idea of what your clients say about us, check out this video compilation of testimonials we put together:
NP Digital
NP Digital is a global digital marketing agency cofounded in 2017 by Neil Patel, who is widely recognized as one of the Internet’s most influential marketers. NP Digital specializes in performance marketing, offering services such as search engine optimization (SEO), paid media, and data analytics.
Channels:
SEO
Paid media
Social media
Email marketing
Digital PR
Industry focus:
Technology
E-commerce
Healthcare
Finance
Education
Notable clients: NP Digital has partnered with several prominent brands, including SoFi and ConnectWise.
Pricing: NP Digital offers customized pricing. They also provide flexible payment plans, including monthly or yearly retainer contracts. Typically, they require a minimum commitment of 1 year to support their long-term strategies.
Strengths: NP Digital’s strengths include a data-driven approach that grants precise ad targeting, the ability to scale strategies across different industries, and an omnichannel process honed by experience in B2B and B2C. They also have an impressive list of proprietary tools to support their operations.
Soundstripe: Implemented paid campaigns across Google, Facebook, and YouTube, resulting in a 126% increase in new customers
Mann Lake Bee & Ag Supply: Restructured accounts and built specific audience subgroups, leading to an 87% increase in sales
Intelex: Transitioned to Google’s smart bidding strategies, achieving a 60% increase in conversion rates
Awards: Awards include the 2023 Drum Awards for B2B (Verint), Best Enterprise SEO Campaign for Adobe, and several other honors recognizing excellence in SEO, PPC, and omnichannel strategy
What clients say:
ConnectWise: Highlighted NP Digital’s role in boosting the “SQO conversion rate by 166%” through a combined strategy involving paid media, SEO, and cross-channel analytics that fine-tuned targeting across platforms.
Lantern by SoFi: Credited NP Digital with driving a “561% increase in organic search traffic” by using an integrated omnichannel approach that focused on SEO, paid search, and content marketing to build authority and expand reach
Single Grain
Single Grain, founded in 2009 and based in Los Angeles, is a full-service digital marketing agency known for servicing both Fortune 500 companies and startups. Led by CEO Eric Siu, Single Grain has a remote-first strategy with approximately 72 employees and offers services focused on driving revenue.
Channels:
Organic SEO
Paid media
Social media
Industry focus:
Technology and SaaS
E-commerce
Healthcare
Finance
Notable clients: Single Grain has helped prominent brands like Amazon Alexa, Uber, and Salesforce.
Pricing: Although detailed pricing information isn’t publicly available, Single Grain claims to customize its pricing based on the specific needs of each client, with service options that can scale according to budget and campaign goals.
Strengths: Single Grain is recognized for its data-driven approach to content marketing and scalability. They’re also known for delivering measurable outcomes and working as an extension of their clients’ teams.
Proprietary products: Single Grain’s tools and strategies include frameworks like AutoNURTURE™ for lead nurturing, EVENTMax™ for event marketing, and KeywordIQ™ for advanced SEO targeting.
Case studies: Single Grain’s case studies highlight results like a 1.26% CTR and 20-25K registrants in a campaign that drove $1.2 million in revenue within 10 days for 1 client, and continuous content support that drove steady traffic and engagement for a financial software firm.
Awards: Single Grain is noted among growth-focused agencies, recognized for its effectiveness and contributions to brand growth in digital marketing.
What clients say: Clients praise Single Grain for its proactive strategies and the team’s commitment to success, noting their flexibility and the tangible brand impact and growth.
Catalyst Marketing
Catalyst Marketing Agency is a U.S.-based integrated marketing firm founded in 2017. With offices in cities like Chicago and New York, the agency has a team of around 60 professionals specializing in helping fast-growing brands.
Channels:
Organic SEO
Paid media
Email marketing
Social media and influencer marketing
Branding and creative services
Industry focus:
Retail and e-commerce
Healthcare
Technology and SaaS
Cannabis
Notable clients: Catalyst has worked with brands like Filter420 and has experience collaborating with growing businesses that require agile marketing support.
Pricing: Catalyst offers customized pricing options tailored to client needs and typically serves as a more flexible, cost-effective alternative to building in-house marketing teams. Their packages are designed to be scalable, mirroring the costs of hiring internal talent without the overhead.
Strengths: Catalyst’s core strengths lie in its integrated approach, responsiveness, and transparency. The agency’s flexibility and scalability let them adapt to changing market conditions while maintaining strategic alignment across channels.
Proprietary products: Catalyst’s proprietary products include their “shared enterprise-capable marketing backbone,” which supports scalable, customized campaigns across digital, content, and branding channels. It enables more efficient resource allocation for clients who need agile growth solutions.
Additionally, they offer embedded project management for better brand and campaign integration.
SkillUp Online: Catalyst’s work helped SkillUp grow into a global edtech brand with partnerships across IBM, Microsoft, and Google, achieving a 100x increase in shared media growth.
Quarters on Campus: A 3-month TikTok campaign generated over 1.3 million impressions and drove significant engagement, leading to an extension of the partnership.
BridgeWalk Social Media: For this multifamily development, Catalyst’s social media efforts resulted in 118,455 impressions, 6,224 engagements, and 100% leased occupancy within the campaign period.
Awards: Catalyst has been recognized as a “Top Marketing Agency to Watch in 2023,” underscoring its reputation for strategic execution and impactful marketing solutions.
What clients say: Testimonials from clients like Filter420 emphasize Catalyst’s ability to “maintain complete transparency” and provide resources “above and beyond,” positioning the agency as a reliable and strategic partner in achieving omnichannel marketing goals.
Tag
Tag is a global omnichannel marketing production agency, part of the Dentsu network, known for marketing services that integrate creativity, technology, and insights to meet clients’ specific needs. Founded decades ago, Tag has grown substantially, serving clients worldwide and being renowned for efficiently producing scalable content across several marketing channels.
Channels:
Social media
Email marketing
In-store and experiential marketing
Broadcast and video content
Technology integration
Industry focus:
Retail
Healthcare
Finance
Technology
Consumer goods
Notable clients: Tag has partnered with brands such as Syngenta, Honda, and Ulta Beauty, showing a preference for creative and technology-driven approaches to improve brand presence and customer engagement.
Pricing: Tag offers tailored pricing based on client requirements and project scope, typically positioning themselves as a mid- to high-tier agency within the market. Compared to competitors, Tag’s pricing reflects its technological and production capabilities, with specific fees often determined by long-term contracts and client budgets.
Strengths: Tag’s strengths lie in its integration of technology, efficient scalability, creative depth, and their commitment to sustainability in their client projects and ESG practices.
Proprietary products: Digital Interact is Tag’s central tool for marketing production management, connecting content development and delivery across all channels.
Ulta Beauty: Tag’s collaboration with Ulta Beauty shows noteworthy success through loyalty automation, resulting in a 6.4% sales growth and 10% net income increase, with loyalty program improvements that led to a 316% increase in click-through rates and faster production timelines by 95% on digital campaigns.
Syngenta: For Syngenta, Tag enhanced global digital marketing effectiveness by integrating a streamlined, user-friendly platform, enabling quicker, collaborative campaign adjustments and a cost-efficient marketing strategy focused on agricultural innovation and sustainability.
Awards: Tag has earned industry recognition for excellence in retail marketing, sustainability, and omnichannel innovation, which underscores its reputable standing in the marketing production field.
What clients say: Ulta Beauty praises Tag’s efforts in providing tailored, dynamic customer interactions across their loyalty programs. According to Liz Beer, Ulta’s manager of email development, Tag has been instrumental in “blending the conversation” across campaigns, allowing for seamless integration of customer loyalty points into marketing efforts, enhancing engagement and overall customer experience.
Refuel Agency
Refuel Agency is a specialized U.S.-based media and marketing agency with over 30 years of experience in reaching niche audiences, particularly within military, youth, multicultural, and education demographics. They’re known for targeted advertising approaches that connect brands with communities through authentic and culturally relevant strategies.
Channels:
Social media
Paid ads
Mobile
Print and OOH
Notable clients: Refuel has worked with multiple Fortune 500 companies and notable organizations such as National University, providing campaigns that leverage cultural insights and audience-specific targeting.
Pricing: Refuel’s pricing is customized based on client needs, project scope, and audience requirements, ensuring flexibility for both large-scale national campaigns and local community-based advertising.
Strengths: Refuel boasts deep insights into niche demographics, data-backed campaign strategies, and a commitment to authenticity in multicultural and community-focused advertising. Their research-driven approach helps brands build trust and engagement in hard-to-reach segments.
Proprietary products: Refuel offers a range of proprietary research tools, like the Gen Z Explorer Series™ and Hispanic Explorer Series™, providing brands with critical insights into audience behavior in a cultural context.
National University: Refuel boosted National University’s brand presence within military communities by leveraging digital and on-base advertising, leading to an increase in enrollment inquiries and strengthening the brand’s connection with active-duty and veteran audiences.
Hispanic Community Engagement: Through a data-driven Hispanic marketing campaign, Refuel aligned messaging to cultural values and media preferences, increasing ad engagement by 30% in local grocery and convenience store settings. This also led to a higher ad recall rate and positive sentiment among Hispanic viewers.
College Student Outreach: For brands targeting college students, Refuel implemented a multichannel campaign across digital, OOH, and social media, capturing a broad college audience and achieving a 45% increase in brand engagement on campuses. Their data revealed that students engaged more deeply with brands providing educational and lifestyle content, which contributed to sustained brand loyalty.
Awards: Refuel is frequently recognized for its campaigns in niche markets, reflecting its commitment to community-oriented advertising.
What clients say: National University noted Refuel’s ability to reach military audiences effectively, crediting the agency’s understanding of military culture and specialized media strategy as key to campaign success. Other clients appreciate Refuel’s expertise in tailoring ads that authentically reflect their audience’s values and experiences.
Percepture
Percepture is a digital marketing and public relations agency based in New York City, specializing in brand-building and digital PR strategies. Established in 2004, Percepture offers targeted marketing services known for driving brand visibility and industry authority.
Channels:
Digital PR
Paid media
Paid & organic SEO
Social media
Email marketing
Industry focus:
Healthcare and life sciences
Telecom and technology
Travel and tourism
Private equity
Notable clients: Percepture has successfully collaborated with Skift, cementing it as a travel industry leader by securing 55+ high-profile media placements and enhancing its editorial influence. Other notable campaigns include expanding a fiber internet client’s market reach and supporting a leading pharma company in adapting to digital PR.
Pricing: Percepture’s pricing model is tailored to each client’s needs with flexibility for different campaign scales and long-term partnerships, making them a competitive choice for businesses focused on brand-building and performance.
Strengths: The agency’s strengths lie in its integrated approach, combining PR and marketing to build long-term brand equity. Their use of proprietary AI tools also aids in efficiency and personalization.
Proprietary products: Percepture has developed advanced marketing tools such as:
AutoNURTURE™: An AI-driven tool for automating customer engagement and retention
EVENTMax™: A platform for maximizing event-driven marketing effectiveness
KeywordIQ™ and OptiSearch™: Tools focused on keyword optimization and SEO performance
Skift: Through a focused PR strategy, Percepture elevated Skift’s industry authority, securing over 55 top media placements within 5 months.
Pharma CDMO Client: Percepture assisted a pharmaceutical contract development company with a digital transition, improving online engagement and visibility.
Fiber Internet Client: Percepture expanded market reach, using targeted digital strategies that resulted in increased customer acquisition in competitive telecom markets.
Awards: Percepture has been recognized for its innovative digital PR approaches and brand-building strategies, highlighting its role in transforming digital communications within key industries.
What clients say: Percepture clients frequently commend their ability to secure meaningful media coverage and integrate brand stories into relevant industry narratives, strengthening their market influence and public trust.
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Jeffrey is a digital content marketer for B2B technology startups and marketing agencies. His background is in hard-close sales, teaching English, and creative writing. He's worked with B2B marketing agencies, SaaS, DevOps, Martech, and cybersecurity companies. Jeffrey was raised in and is currently based out of Houston, Texas.